Courses
We offer a series of seminars in different parts of North America. These are called Roadshows because we come to an area near you to make it easier for you to participate. In 2013, five of our six courses are planned for our public venues. If you are looking to bringing one or more CSD courses to your section or company, please contact Maria Stoletova, CSD Education Chair.
For your convenience you can choose to register online or contact ASQ Customer Care at 800-248-1946 or help@asq.org.
Register Now for June Roadshows in Texas
* Scheduled offerings subject to meeting minimum registration numbers. Please register as soon as possible, ideally at least two - three weeks before the dates for your preferred course and location.
| Supplier Auditing | Handling Supplier Nonconformances |
Customer Satisfaction |
| June 24 • Irvine (Dallas/Ft. Worth) | June 25 • Irvine (Dallas/Ft. Worth) | June 24 • 25 • Irvine (Dallas/Ft. Worth) |
| June 25 • Austin | June 26 • Austin | June 27 • 28 • Houston |
| June 26 • San Antonio | June 27 • San Antonio | |
| June 27 • Houston | June 28 • Houston |
Mark Your Calendar for Upcoming Roadshows
|
Dates |
Courses |
Locations |
|
June 24 - June 28 |
Supplier Audit, Supplier Nonconformances, Customer Focused Satisfaction Measurement |
Irvine, Austin, |
|
Sept 9 - Sept 13 |
Intro to Supplier Mgmt, Supplier Nonconformances, Customer Satisfaction, Supply Chain Continuity |
St. Paul, Winona, |
|
Oct 21 - Oct 25 |
Intro to Supplier Mgmt, Supplier Nonconformances, Customer Satisfaction |
Reston, Harrisburg, Baltimore, Richmond |
Course Descriptions
Supplier Auditing (Dick Gould)
Supplier Nonconformances (Kathryn Roberts)
Customer-Focused Satisfaction Measurement (Jeff Israel)
Business Continuity (Betty Kildow)
Supplier Certification (Dick Gould)
Introduction to Supplier Management (Dick Gould)
For technical questions please contact:
Dick Gould — (623) 546-7821 or ragvmg@aol.com
Kathryn Roberts — (919) 870-7712 or kroberts@thebluewatergroup.com
Betty Kildow — (765) 483-9365 or BettyKildow@comcast.net
Jeff Israel — (503) 330-0221 or jeff@SatisFactionStrategies.com
