ASQ - Customer-Supplier Division

Richard A. Gould

Richard A. Gould


"I am a firm believer in the importance of customer-supplier relationships, since all work can be defined as a process having both customers and suppliers. Therefore, the CSD is in a position to positively influence quality professionals in all types of industries and service organizations. CSD offers to its members, and ASQ in general, the expertise of individuals who are daily involved in creating and managing effective customer-supplier relationships."


Richard (Dick) A. Gould is a trainer and consultant based in Surprise, AZ who provides sourcing solutions through training and consultation in the areas of supply chain management, supplier development, supplier certification, auditing and risk assessment. Dick is a Fellow of the American Society for Quality (ASQ), and a charter member and past-chair of the Customer-Supplier Division of ASQ and past-member of the Board of Directors of ASQ. Dick has presented training seminars at local, national, and international levels.

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