Business Process Management — Orientation Workshop

Outline

1. Why is it important to deliver improvements in business process performance for your process?
2. What is the Process Management methodology and how does it link to other Business Process Excellence methodologies?
3. The Process Management Phases — Summary:
   
   1. Define
   2. Measure
   3. Analyze
   4. Improve
   5. Control
4. Next steps, Action planning and finding our way forward.

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