Carole Stockmeier is a partner and practice director of HPI. She is the senior consultant for comprehensive safety culture engagements of hospitals and integrated health systems and has helped organizations achieve significant improvement in safety reliability. Carole has more than 15 years experience in hospital operations leadership. Prior to joining HPI, she served as the director of safety & performance excellence at Sentara Healthcare.
Shannon Sayles is a consultant with HPI. She led the implementation of the safety and performance excellence culture at Sentara Healthcare, an integrated delivery system in southeastern Virginia. In this role, she collaborated with and provided guidance to system and operational leaders in implementing behavior-based approaches for error prevention, state of the art event analysis and other safety strategies such as crew resource management.
Carole and Shannon partnered together at Sentara, receiving national recognition with the 2004 American Hospital Association Quest for Quality Prize, the 2005 JCAHO John M. Eisenberg Patient Safety and Quality Award, and the 2007 VIPC&S Patient Safety Award.
