Cost of Quality: Finance for Continuous Improvement

Detailed Course Description

This course is intended to provide participants the information needed to:

• Learn to select, manage, and strategically use CoQ improvement projects within your organization.
• Manage projects within your specific organizations.
• Measure point-in-time CoQ by establishing a baseline and describing the value of CoQ to your organization’s leadership.
• Apply the concepts and areas of CoQ and continuous quality improvement within your projects or organizations.
• Improve customer satisfaction, competitiveness, and financial performance by understanding the link between quality improvement and profits.

Format

This is a two-day, instructor-led, face-to-face course.

Materials

Students will receive the course manual and textbook, The Executive Guide to Understanding and Implementing Quality Cost Programs, at the course. These materials are included in the purchase price of the course.

 

Return to Course Description