Cost/Waste/Defect Reduction

9:15 a.m. – 10:15 a.m.
Session E6: Increasing “Net Promoter Scores” with Six Sigma
Presenters: William Maloney and Edward Collins

11:00 a.m. – Noon
Session F3: How Kaizen Powered by Simple Process Mapping Can Transform Government Processes
Presenter: Chad A. Smith
Session F6: Intel Finance: Optimizing Processes Using LSS
Presenter: Joseph Pokorski and Sharlyn Stocker

1:30 p.m. – 2:30 p.m.
Session G6: DMAIC and Reducing Training Expenses – By a Lot!
Presenter: J.d. Marhevko

2:45 p.m. – 3:45 p.m.
Session H6: LEAN Value Stream Mapping in the Ear–Nose–Throat Practice
Presenters: Dustin Kuchera and Kassandra Young