Tuesday Program Information - 2014 Lean and Six Sigma Conference - ASQ

Tuesday, February 25

7:15 a.m. – 8:00 a.m.

Breakfast in Exhibit Hall

8:00 a.m. – 9:00 a.m.

Keynote Speaker

9:15 a.m. – 10:15 a.m.
Concurrent Sessions

Session T01: Change Management Techniques for a Novel Ground
Presenter: Dumidu S B Ranaweera, Sigma Sustainability Institute (Pte) Ltd.
Session T02: True North for Sales and Marketing: Hoshin Kanri
Presenter: Chad Smith, CI Solutions
Session T03: Silence the VoC and Find Breakthroughs in Service
Presenter: Phil Samuel, BMGI
Session T04: Using DOE to Center a Wandering Process
Presenter: Richard Wiltse, Tremco Inc.
Sponsored by Minitab Inc.
Session T05: Leveraging Lean in a Patient-centered Medical Home
Presenters: Michael Parris and Jean Donie, Banner Health

9:15 a.m. – 12:00 p.m.
Concurrent Workshops

Workshop T06: Sustaining Lean Improvements/Adding Spark to QMS
Presenter: Michael Micklewright, QualityQuest, Inc.
Workshop T07: Human Aspect of Lean
Presenter: Barry Carlin, Best Performance Systems

10:15 a.m. – 11:00 a.m.

Refreshment and Networking Break in Exhibit Hall

11:00 a.m. – 12:00 p.m.
Concurrent Sessions

Session T08: Six Sigma and the Six Levels of Quality System Evolution
Presenter: Phil Rosenkrantz, California State Polytechnic University
Session T09: 3P for Hospital Design
Presenters: Julie Tomrdle, Joanne Young, and Jon Armendariz, Exempla Saint Joseph Hospital
Session T10: How Intel Applies Lean, Six Sigma, and Common Sense
Presenter: Rafael Portela, Intel Corp.
Session T11: Transform the Organizational Brain to Think Lean
Presenters: Aleida Gavallas, Miami Children's Hospital
Session T12: The Power of Silent Brainstorming
Presenter: Jd Marhevko, Accuride Corporation

12:00 p.m. – 1:15 p.m.

Lunch in Exhibit Hall

1:30 p.m. – 2:30 p.m.
Concurrent Sessions

Session T13: London Bridge Is Falling Down: How to Hold It Up
Presenter: Chris Hayes, Impact Performance Solutions
Session T14: Rolled Throughput Yield in Healthcare Revenue Cycles
Presenter: Barb Cash, Deaconess Health System
Session T15: Profound Statistical Concepts Theory Meets Reality
Presenter: Beverly Daniels, IDEXX Laboratories
Session T16: Using PDCA for Personnel Development
Presenter: David Hicks, Auburn Technical Assistance Center
Session T17: The Power Within: Finance and Accounting Go Lean
Presenter: Doug Parker, Floscience
Session T18: Doubting Six Sigma
Presenter: Steve Cena, Avox Systems

1:30 p.m. – 3:45 p.m.
Concurrent Workshop

Workshop T19: Human Factors Design in Healthcare Processes
Presenters: Jayant Trewn & Todd Sperl, Lean Fox Solutions

2:30 p.m. – 2:45 p.m.

Refreshment Break

2:45 p.m. – 3:45 p.m.
Concurrent Sessions

Session T20: Applied Time Series Analysis
Presenter: Jack West, Paul Sheehy, Terry Zimmer
Session T21: Using Lean and Six Sigma to Reduce Electricity
Presenter: Brion Hurley, Rockwell Collins
Session T22: Bowling Governance and Research: Logistic Regression
Presenter: Nicki Brose, United States Bowling Congress
Session T23: How to Build (and Sustain) a Culture of Lean
Presenter: Bruce Ennis, BE Quality Inc.
Session T24: Energizing Your Culture With the ITEA Criteria
Presenter: Michael Levenhagen, Oshkosh Defense
Session T25: Hoshin Kanri: From Strategy to Personal Planning
Presenters: Julie Miller & Meredith Brody, Integrys Energy Services

4:00 p.m. – 5:00 p.m.

Closing Session and Keynote Speaker

2014 Presentations 2014 Highlights
2014 Lean and Six Sigma Conference
February 24 – 25, 2014  |  Phoenix, AZ