Both Lean Six Sigma and Lean

Monday, February 28, 2011

10:15 a.m. – 11:15 a.m.

A6: Strategic Error Proofing
Presenter: John Casey

3:30 p.m. – 4:30 p.m.

D1: Using the Voice of Multiple Customers (VOC) to Drive Quality and Being Easy to Do Business With
Presenter: John Goodman and John Adamo

D6: Hoshin Promotion — Demystifying the X-matrix
Presenter: Anthony Manos

Tuesday, March 1, 2011

9:15 a.m. – 10:15 a.m.

E5: Making It Stick: A Four-Step Process for Creating Sustainable Change
Presenter: Karen Martin

1:30 p.m. – 2:30 p.m.

G4: Why We Do What We Do: The Science That Makes Change Stick
Presenter: Doug Thomson

G6: A Scientific Approach to Determining Root Cause
Presenter: Beverly Daniels

2:45 p.m. – 3:45 p.m.

H4: Creating a High Performance Culture
Presenter: Ron Wince