Registration will be located in the Rosen Plaza Hotel (exact location TBD).
Registration Hours (Subject to change)
Monday, September 28, 2015
Begins at 7:00 a.m.
Tuesday, September 29, 2015
Begins at 8:00 a.m.
Read more about reservation information, location, and travel details.
Approximately two weeks prior to the conference, all registered attendees will receive access to the presentations (electronic files) for the sessions from the 24th Annual Service Quality Conference.
Do you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation more enjoyable? Please contact Customer Care so we can add this information to your registration record.
We understand that occasionally things do happen that prevent you from attending a program for which you have registered. If you find that you cannot attend the 2015 Service Quality Conference, here’s what you can do:
NOTE: Registrants who fail to attend are responsible for the entire conference fee.
ASQ’s GUARANTEE: If you are not satisfied with this event, we will gladly apply your registration fee to a future ASQ event. ASQ reserves the right to cancel or reschedule any event, or to change speakers. Please be advised that ASQ is not responsible for any airfare penalties, or hotel charges that may be incurred due to sold out, cancelled, or rescheduled events.
The 24th Service Quality Conference offers attendees multiple networking opportunities with sponsors, exhibitors, and other attendees.
Monday, September 28
7:00 a.m. – 8:00 a.m. | Breakfast
10:30 a.m. – 11:00 a.m. | Networking Break
Noon – 1:15 p.m. | Lunch
2:15 p.m. – 2:45 p.m. | Networking Break
5:00 p.m. – 6:00 p.m. | Networking Reception
Tuesday, September 29
8:00 a.m. – 9:00 a.m. | Breakfast
10:15 a.m. – 10:45 a.m. | Networking Break
11:45 a.m. – 1:00 p.m. | Lunch