Training - 23rd Annual Service Quality Conference - ASQ

Training Information

Workshop Fees (Full Day Workshops):
$395 ASQ member
$495 ASQ non-member

Workshop Fees (Half Day Workshop):
$295

10% group discount - 3 or more from same company (All Workshops)
 

Sunday, September 21, 2014

8:00 am – 5:00 am

Workshop 1: Using Technology and Voice of the Customer to Make Service Anticipatory and Proactive
Presenter: John Goodman, CCMC

Wednesday, September 24, 2014

8:00 am – 5:00 pm

Workshop 3: Measuring Service Quality: Real Time Client Feedback Action Plan
Presenter: Ryan Suydam, Client Feedback Tool

 

 


Register Conference Program
At-a-Glance
2014 Online Proceedings
How to Make a Difference
With Service Quality
23rd Annual Service Quality Conference September 22 – 23, 2014  |  San Francisco, CA