Attendee - 23rd Annual Service Quality Conference - ASQ

Attendee Information

Registration Information

Attendee Registration

Registration will be located in the Parc 55 Wyndham San Francisco – Union Square (exact location TBD).

Registration Hours (Subject to change)

Monday, September 22, 2014
Begins at 7:00 a.m.
Tuesday, September 23, 2014
Begins at 8:00 a.m.

Travel and Hotel Information

Read more about reservation information, location, and travel details.

Conference Presentations and Recordings

Approximately two weeks prior to the conference, all registered attendees will receive access to the presentations (electronic files) for the sessions from the 23rd Annual Service Quality Conference.

Special Needs

Do you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation more enjoyable? Please contact Customer Care so we can add this information to your registration record.

Cancellation/Substitution Policy

We understand that occasionally things do happen that prevent you from attending a program for which you have registered. If you find that you cannot attend the 23rd Annual Service Quality Conference, here’s what you can do:

  • SEND A SUBSTITUTE. Substitutions can be made at any time (even on-site!)
  • TRANSFER. Transfer your conference fee to another conference or course of your choice.
  • CANCEL. Requests for cancellations and conference fee transfers received on or before August 25, 2014 will receive a full refund. Requests received August 26th through September 16th 2014, will incur a $100 processing fee. No requests will be accepted after September 17, 2014.

Networking Events

The 23rd Service Quality Conference offers attendees multiple networking opportunities with sponsors, exhibitors, and other attendees. Take advantage of daily networking refreshment and lunch breaks.

Monday, September 22
7:00 – 8:00 --- Breakfast with sponsors and exhibitors
10:30 – 11:00 --- Networking break with sponsors
12:00 – 1:15 --- Lunch
2:15 – 2:45 --- Networking break with sponsors
5:00 – 6:00 --- Networking Reception

Tuesday, September 23
8:00 – 9:00 --- Breakfast with sponsors and exhibitors
10:15 – 10:45 --- Networking break with sponsors
11:45 – 1:00 --- Lunch



Register Conference Program
2014 Online Proceedings
How to Make a Difference
With Service Quality
23rd Annual Service Quality Conference September 22 – 23, 2014  |  San Francisco, CA