2009 Sponsors:

Minitab

 

Service Quality: Surviving the Economic Storm

It is a challenging time for you and your organization. You’re competing in a shrinking marketplace, and you have fewer resources at your disposal. How can you attract new customers, keep your current customers, and improve your bottom line?

Once again, we are bringing you the latest topics in service quality. Learn how to improve service, reduce costs, and increase customer loyalty and satisfaction. This is an exceptional educational opportunity that includes how-to’s, step-by-step advice, success stories, and implementation guidance on major organization changes. Please stay tuned for more information as it becomes available.

Here is what past conference attendees have said about the event…

“I had a great time and learned so much that I can’t wait to get back to work to share what I learned from this conference.”
“Very good conference. It breathed new enthusiasm into my efforts to create a quality environment at my company.”

Tracks Include: