Program - International Conference on Quality Standards - ASQ

Program

Monday, November 9, 2015

8:00 a.m. – 9:30 a.m.

General Session with Keynote Speaker
Designing a Quality Management System to Ensure Customer Satisfaction

Paul Palmes
President and Principal Consultant
Business Systems Architects, Inc.

9:30 a.m. – 10:00 a.m.

Networking Break With Sponsors and Exhibitors

10:00 a.m. – 11:00 a.m.

 

Concurrent Sessions

M1: Defining the Context
Presenter: George Hummel

M2: Why Is ISO 9001:2015 the Best Blueprint for Building the Most Powerful QMS?
Presenter: Wali Alam

M3: ISO 9001:2015: Implementing Risk-Based Thinking
Presenter: Denis Devos

M4: Implementation of the Process Approach Through Standards Implementation
Presenter: Jigar Vadia

11:15 a.m. – 12:30 p.m.

Lunch

12:45 p.m. – 1:45 p.m.

 

Concurrent Sessions

M5
: Integrating the Quality Management System and Enterprise Resource Planning System as Part of the ISO 9001:2015 Business Strategy
Presenters: Phillip Arisman and Ruth Arisman

M6: Meeting the Requirements of Multiple Quality Standards
Presenter: Marc Monette

M7: ISO 16355 Applications of Statistical and Related Methods to New Technology and Product Development
Presenter: Glenn Mazur

12:45 p.m. – 3:15 p.m.

Concurrent Workshop

M8: Put Lean in Your Quality Management System
Presenter: Robert Napoletano

1:45 p.m. – 2:15 p.m.

Networking Break With Sponsors and Exhibitors

2:15 p.m. – 3:15 p.m.

 

Concurrent Sessions

M9: Starting off on the Right Foot for ISO 9001:2015 to Improve the Customer Experience
Presenter: Alka Jarvis

M10: Building a Better QMS Auditor
Presenter: Dale Gordon

2:15 p.m. – 4:30 p.m.

Concurrent Workshop

M11: Integrating Multiple Standards Under One Management System to Maximize Value
Presenters: Walt Murray and Peter Knauer

3:30 p.m. – 4:30 p.m.

 

Concurrent Sessions

M12: Documentation: What is Really Needed in ISO 9001:2015?
Presenter: Mark Ames

M13: Small Business Challenge: The ISO 9001:2015 Transition
Presenter: Denise Robitaille

M14: Auditing the New Management System Standards: Conformity vs. Performance Assessment
Presenter: JP Russell

4:30 p.m. – 5:30 p.m.

Networking Reception


Tuesday, November 10, 2015

8:00 a.m. – 9:30 a.m.

General Session With Keynote Speaker
Customer Experience: The New Competitive Differentiator

Curtis Hill
Vice President of Customer and Partner Assurance
Cisco Systems, Inc.

9:30 a.m. – 10:00 a.m.

Networking Break With Sponsors and Exhibitors

10:00 a.m. – 11:00 a.m.

 

Concurrent Sessions

T1: Practicing Customer Satisfaction, FAQ
Speaker: Paul Palmes

T2: Aerospace Industry Standards: Continual Improvement
Presenter: Dale Gordon

T3: Risk-Based Approach for Corrective Action
Presenter: Eileen Serrano

T4: ISO 14001:2015 – Major Changes and Significant Challenges
Presenter: Thea Dunmire

11:15 a.m. – 12:30 p.m.

Lunch

12:45 p.m. – 1:45 p.m.

 

Concurrent Sessions

T5: ISO 9001:2015 New Risk Requirements

Presenters: Peter Knauer and Walt Murray

T7: Implementing ISO 9001 as a Business Management System
Presenter: Linda Feres

12:45 p.m. – 3:15 p.m.

Concurrent Workshop

T8: Developments in ISO 13485: International Standardization of Quality Management System Requirements for Regulatory Purposes in the Medical Devices Industry
Presenters: Eamonn Hoxey, Mark Swanson, and Bill Enos

1:45 p.m. – 2:15 p.m.

Networking Break With Sponsors and Exhibitors

2:15 p.m. – 3:15 p.m.

 

Concurrent Sessions

T9: ISO 9001:2015 Going Beyond Quality
Presenter: John DiMaria

T10: Implementing and Improving Your ISO 14001-Based EMS
Presenter: Brandon Kerkstra

T11: Make the Transition Like a Pro Sports Team
Presenter: Linda Wawrzyniak

3:30 p.m. – 4:30 p.m.

Networking by Topic


International Conference
on Quality Standards
November 9 – 10, 2015  |  Indianapolis, IN