Courses/Sessions
October 3, 2008
TUT01 — “Process capability, measurement error, and hypothesis testing”
Presenter: Mark L. Crossley, Quality Management Associates
Process capability: Most popular index for measuring the level of quality achievement but is subject to several ills: sample size and statistical error, non-normal distribution assumptions, and the error of the measurement system. All of these can be dramatically affect the credibility of the results. Measurement error: Frequently referred to as GR&R, the reported GR&R is a statistic and as such is subject to: Statistical Error: This error can be measured and quantified. This error can even be reduced. Factors such as the number of samples being measured, the number of repeated observations, and the number of participants can affect the error of measurement error assessment process. Hypothesis testing: How we compare sets of data to each other and to a requirement is addressed in basic hypothesis testing. We may compare means, proportions, and variances.
This all day session will discuss the afore mentioned areas and provide numerous demonstrations of the concepts. Participants are advised to bring calculators.
TUT02 —Geometric Dimensioning & Tolerancing (GD&T)
Presenter: Greg Gay, Department of Industrial and Manufacturing, Western Michigan University
The basics of GD&T will be reviewed. Included will be some hands on examples of measuring of part features using the application of GD&T principals. Starting with attendee's basic print reading knowledge, the tutorial will cover the symbols, terminology and rules of Geometric Dimensioning & Tolerancing as based on the current version of the standard ASME Y14.5M-1994
TUT03 —Problem Solving Workshop
Presenter: John Vandenbemden, Quality Instructor/Consultant (QIA)
Attendees will learn a start-to-finish problem solving method that yields results in a predictable and fast timeframe. So, not only can you bring a structured problem solving method into your company, you can bring everyone up to speed on how to use some of the most common tools in quality for various problem solving tasks.
TUT04 —Voice of the Customer
Presenter: Navin S. Dedhia, Quality Management Consultant
Objectives of “Voice of the Customer” presentation are to provide a better understanding for the attendee of who are the Stakeholders and their importance in the organization, what the Requirements in ISO 9001 are and Other Standards. What are the reasons for Satisfaction and Dissatisfaction? What does it mean to satisfy and delight the customer? What are the Improvement Roadmap & Methods and what are U. S. Companies doing?
TUT05 —Product Safety Concepts and Techniques
Presenter: Dr Bud Gookins, Strategic Quality Consulting
TUT06 —Advanced Measurement Systems Analysis
Presenter: Steven R. Stahley
"MSA is a term coined primarily in the Automotive Industry, to describe the methods
and tools used to evaluate the variation of a measurement system. While this term is not generally used in other industries you will find the tools and methods are common.
The intent of this class is not to necessarily provide an in depth look at any one tool/method used to perform an MSA such as Gauge Repeatability and Reproducibility studies, but to provide a broader look at the how to design MSAs and then how to best evaluate the results. We will
start by covering what are termed “decision rules” looking at what decisions do you need to make with the measurement data, as this will generally drive you to perform your MSA in a certain way. We then will look at definitions of terms used in metrology to assure we can speak the same
language. There will be a discussion on sources of measurement error and how to best evaluate and quantify them, such as Gauge R&R studies. Finally, there will be a brief introduction into the use of Measurement Uncertainty as a tool for performing an MSA."
