This dynamic and entertaining presentation will focus on “Trust” and why it is important in our personal and professional lives. This open air, informal presentation of an older guy’s view of a recurring problem: the lack of trust, has affected him personally, professionally, and is often overlooked by most people. There will be a review of how recent events have impacted the quality profession and the manner in which quality professionals communicate affects us all. The presentation discusses the view of the quality profession by the media and by politicians, and how trust and the lack of trust affects standards and the conduct of business. Also included is a view of how our global industry has impacted trust and relationships with business partners.
The presenter will share a humorous view of his 40+ years in the quality profession; it begins with a young quality professional in the 1970s and will show how the quality profession has changed over the past four decades. The presentation will also shed light on why young people are not choosing quality as a career and how trust plays into this.
David Butler has been a quality professional for more than 40 years working at several Tier 1 Automotive suppliers. He is currently Global Director Corporate Quality at TI Automotive. David first joined the ASQ in 1976 and is an ASQ Fellow, Certified Quality Engineer, Six Sigma Black Belt, and has served on various standards and test committees over the years. David is currently Chair of the ASQ Automotive Division. David has a BSMB in Business Management and is past Chair of the National Management Association.
David has been lucky enough to personally meet and train under many of the key quality “gurus” including Dr. Deming, Joseph Juran, Phillip Crosby and many others. He considers the highlight of his career learning from two of his favorite mentors: Dorian Shanin and Dr. John Hromi. Both of these men were “personable” and both respected the person more than the process or method. “Quality is never better than the honor and intent of the men and women that are assuring it”.
This really exciting presentation will open your eyes to some of the “behind the scene” inspections being performed at the Disney resorts day-in and day-out. Inspections are performed around the clock with highly trained and skilled inspectors to ensure a safe and memorable guest experience. Topics to be discussed will include specialized equipment, training, techniques, compliances and inspector certification.
As Walt Disney once said “Disneyland is the star, everything else is the supporting role”.
Bob Doiron has been working in the field of quality for over 25 years, the past 16 years as Cast Member in the Quality Department for both Disneyland Resort California and Walt Disneyworld Florida. He served 13 years in the United States Marines; the last 4 yours as a non-destructive inspector performing inspections on military aircraft.
Bob’s current role is to manage the quality and welding programs at Walt Disneyworld Florida. His role includes teaching, certifying and tracking welders and NDT Inspectors, writing and updating procedures to comply with the latest standards and internal policies and procedures, interpreting welding code compliances, and performing audit of vendors and suppliers.
Bob is an active member of ASQ, the American Welding Society, and the American Society for Nondestructive Testing. He is an ASQ Certified Quality Inspector and his credentials include: AWS Certified Weld Inspector, AWS Certified Radiograph Interpreter, and ASNT Level III in the methods of MT, PT, VT, UT. His is also a CMM programmer and proficient at close tolerance inspections.
Bob has served as a section Vice Chairman of the board with the American Welding Society, Inland Empire California section. He has also volunteered numerous hours to help young welders sharpen their welding skills.