Theme

The theme for the 2010 Conference focuses on auditing as a pivotal tool to improve business performance through value-added, effective negotiation and decision making. The goal is to expose auditors with various levels of experience to the tools and applications of quality improvement; to the impact of auditing on overall business performance; and to expecting the unexpected, thereby paving the way to business excellence.

Focus Areas

Magnify The View
Auditors add fresh eyes and expertise to the wealth of tools available to management for effective decision-making. Learn what to expect during and after audits: audit planning, audit strategies, auditor selection, audit checklists, non-conformities, audit reporting, audit effectiveness checks, audit challenges, and other audit expectations in different types of industries.

Do You See What I See
Auditing and quality tools have a value-added impact on overall business performance. Learn about auditing tools, quality tools, statistics, communications, negotiation skills and all the other tools used by auditors to improve auditing skills and audit performance, and see how these tools can magnify the success of your organization.

Rose-Colored Glasses
Special issues can come up in auditing, and blur the vision we have of outcomes and performance. Learn to recognize, work through and expect unexpected audit considerations such as ethical and legal challenges, regulatory challenges, cultural differences, international concerns, crisis management, difficult negotiations, effective decision-making and more.

Do You Have The Right Prescription?
Expecting the unexpected is an important step in improving overall business performance. This starts with audit and quality improvement strategies. Learn about the business needs for audits, audit program strategies, quality improvement tools, reducing the cost of quality through auditing, and other performance improvement methodologies and objectives.

The Glass Is Always Half Full (Design & Construction)
In this specialized focus area, learn about the quality methodology in Design and Construction, and obtain additional information on the needs, resources and attributes within the industry. More specific theme information will be added at a later date.