Quality Job Titles & Definitions

If you are unsure about your job title, here are suggested definitions. Some were compiled by an HR expert and have been revised throughout the years; others are based on input from respondents to the QP Salary Survey. All definitions are intended only as a guide and will continue to be analyzed and refined.

Popular jobs aligned with certifications

Auditor
Black Belt
Engineer
Green Belt
Manager

More Job Titles in Quality

Title and definition

Average salary based on
2015 Salary Survey

Analyst: Initiates and coordinates quality-related data from production, service or process improvement activities and reports these data using statistical techniques.

$80,377

Associate: Involved in quality improvement projects but not necessarily full time. Does not necessarily have primary responsibility for traditional quality management, assurance or control activities.
See the requirements to be a Certified Quality Improvement Associate—CQIA

$64,971

Learn about Quality Improvement Associate Certification—CQIA

Auditor: Performs and reports on internal or external quality system audits.
See the requirements to be a Certified Quality Auditor—CQA.

$76,019

  • Average with certification: $79,137
  • Average without certification: $70,903
Learn about Quality Auditor Certification—CQA

Black Belt: Six Sigma or quality expert. Often a full-time team leader responsible for implementing process improvement projects in the organization to increase customer satisfaction levels and productivity.
See the requirements to be a Certified Six Sigma Black Belt—CSSBB

$97,042

Learn about Black Belt Certification—CSSBB

Calibration technician: Tests, calibrates, maintains and repairs electrical, mechanical, electromechanical, analytical and electronic measuring, recording and indicating instruments and equipment for conformance to established standards.
See the requirements to be a Certified Calibration Technician—CCT

$54,584

  • Average with certification: $56,899
  • Average without certification: $51,580
Learn about Calibration Technician Certification—CCT

Champion: Business leader or senior manager who ensures resources are available for quality training and projects and is involved in project tollgate reviews. Often an executive who supports and addresses Six Sigma organizational issues.
See the requirements to be a Certified Six Sigma Yellow Belt—CSSYB

$95,286

Learn about Yellow Belt Certification—CSSYB

Consultant: Provides advice, facilitation and training on the development, administration and technical aspects of an organization’s quality improvement efforts at any or all levels. Has expertise in some or all aspects of the quality field. This person can be from outside the organization or can be an employee of the organization.

$108,204

Coordinator: Collects, organizes, monitors and distributes information related to quality and process improvement functions, possibly including but not limited to compliance to and documentation of quality management standards, such as ISO 9001. Typically generates reports using computer skills and distributes those reports to various users in the organization or among customers and suppliers.

$61,266

Director: Oversees all aspects of an organization’s quality or business improvement efforts, such as developing and administrating the program, training and coaching employees, and facilitating change throughout the organization. Responsible for establishing strategic plans, policies and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations.

$130,791

Educator/instructor: Instructs or trains others on quality-related topics, tools and techniques. This person may be an employee of an organization or teach in a university or college setting.

$96,360

Green Belt: Operates in support of or under the supervision of a Six Sigma Black Belt, analyzes quality problems and is involved in quality improvement projects. Has at least three years of work experience.
See the requirements to be a Certified Six Sigma Green Belt—CSSGB

$74,290

  • With certification: $81,241
  • Without certification: $64,822
Learn about Green Belt Certification—CSSGB

Inspector: Inspects, audits and reports on materials, processes and products using variable or attribute measuring instruments and techniques to ensure conformance with an organization’s quality standards.
See the requirements to be a Certified Quality Inspector—CQI

$47,649

Learn about Quality Inspector Certification—CQI

Manager: Ensures the administration of an organization’s quality, process or business improvement efforts within a defined segment of the organization. Might be responsible for dealing with customers and suppliers on quality or performance issues. Typically has direct reports.
See the requirements to be a Certified Manager of Quality/Organizational Excellence—CMQ/OE

$94,703

  • With certification: $104,032
  • Without certification: $91,533
Learn about Manager of Quality/Organizational Excellence Certification—CMQ/OE

Master Black Belt: Six Sigma or quality expert responsible for strategic implementations within an organization. Qualified to teach other Six Sigma facilitators the methods, tools and applications in all functions and levels of an organization. Is a resource for using statistical methods to improve processes.
See the requirements to be a Certified Master Black Belt—MBB

$127,875

Learn about Master Black Belt Certification—MBB

Process/manufacturing/project engineer: Performs engineering work to evaluate manufacturing processes or performance improvement projects for optimization. Duties also may include the development of processes to ensure quality, cost and efficiency requirements are met.

$85,360

Quality engineer: Designs, installs and evaluates quality assurance process sampling systems, procedures and statistical techniques. Designs or specifies inspection and testing mechanisms and equipment. Analyzes production and service limitations and standards. Recommends revision of specifications. Formulates or helps formulate quality assurance policies and procedures. May conduct training on quality assurance concepts and tools. Interfaces with all other engineering functions within an organization and with customers and suppliers on quality-related issues.
See the requirements to be a Certified Quality Engineer—CQE

$83,302

  • With certification: $86,220
  • Without certification: $77,353
Learn about Quality Engineer Certification—CQE

Reliability/safety engineer: Uses principles of performance evaluation and prediction to improve the safety, reliability and maintainability of products and systems. Plans reliability tests and conducts analyses of field failures. Develops and administers reliability information systems for failure analysis and performance improvement.
See the requirements to be a Certified Reliability Engineer—CRE

$109,789

  • With certification: $112,079
  • Without certification: $104,656
Learn about Reliability Engineer Certification—CRE

Software quality engineer: Applies quality principles to the development and use of software and software-based systems. Designs and implements software development and maintenance processes. Designs or specifies test methods for software inspection, verification and validation.
See the requirements to be a Certified Software Quality Engineer—CSQE

$98,309

  • With certification: $98,478
  • Without certification: $95,238
Learn about Software Quality Engineer Certification—CSQE

Specialist: As the primary assignment, performs a specific quality-related function within the organization’s quality program. Examples include management representative and testing expert. Has received direct training or has been performing the activity for a number of years.

$78,572

Statistician: Specializes in the use of statistical techniques for process control and other quality-related methods. May design research and testing methods. Reports and interprets statistical data to management.

$118,860

Supervisor: Administers the organization’s quality improvement efforts within a defined department. Has direct reports that implement some aspect of the policies and procedures of the quality functions.

$73,915

Supplier quality engineer/professional:  Responsible for all quality improvement issues related to vendors and suppliers of materials, products or services used in development or manufacture. Assesses potential new suppliers. Works with suppliers to develop and improve an entire supply chain. May be involved in purchasing.

$98,318

Technician: Follows basic quality techniques, possibly including calibration, to track, analyze and report on materials, processes and products to ensure they meet the organization’s quality standards.
See the requirements to be a Certified Quality Technician—CQT

$48,015

Learn about Quality Technician Certification—CQT

Vice president/executive: Establishes the direction for the development and administration of the organization’s quality improvement efforts. Consults with other executives on the attitudes and practices of quality throughout an organization to develop an environment of continual improvement in every aspect of the organization’s products and services. Acts as a champion for quality.

$165,299

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