Tag Archives: leadership

Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality

This is a guest post by Luciana Paulise, the founder of Biztorming Training & Consulting. She is a speaker, author, and examiner for the National Quality Award and Team Excellence Award in Argentina.  She is also a columnist for Infobae, … Continue reading

Posted in case for quality, culture, Deming, manufacturing, quality tools, Strategy, Training, Uncategorized | Tagged , , , | 11 Comments

How Does Knowledge Management Complement Quality?

Arun Hariharan is a quality, knowledge management, and performance management practitioner. He has worked with several large companies and is the founder and CEO of The CPi Coach (cpicoach.webs.com). His latest book, The Strategic Knowledge Management Handbook, provides “hands on” … Continue reading

Posted in innovation, Knowledge Management, leadership, Management, Quality, Uncategorized | Tagged , , , | 4 Comments

November Roundup: What Does Leadership Mean to Quality?

Leadership. If you work in any kind of business, you’ve probably heard a lot about it. It’s now accepted wisdom that we need leaders in the workplace. Are quality professionals leaders? How do we make them better leaders? That was … Continue reading

Posted in career, leadership, Uncategorized | Tagged , | Leave a comment

Is Every Quality Professional a Leader?

Here at ASQ we’ve introduced a powerful idea that I think can and should help shape our future. The idea is this: Every quality professional, a leader. Like a lot of fundamentally important concepts, this sounds simple and straightforward but … Continue reading

Posted in leadership, Training, Uncategorized | Tagged , | 36 Comments

Roundup: The Challenges of Sustaining Excellence

Among the more challenging topics covered on this blog is our September theme: Making excellence last. I was inspired by the story of glass manufacturer Corning, whose decades-long excellence–including an impressive comeback–is detailed in this case study. The Influential Voices … Continue reading

Posted in Case Study, culture, excellence, Management, Uncategorized | Tagged , , , , | 1 Comment