Tag Archives: deming

Top 8 Books Every Quality Professional Should Read

What books should be on every quality professional’s reading list? This can be a controversial question—ask ten quality professionals and you may get ten different answers. However, there are certain classics and thought leaders that stand the test of time. … Continue reading

Posted in Deming, Juran, Management, Training, Uncategorized | Tagged , , , , | 16 Comments

Quality Trends in Uncommon Places

[This is a guest post by Julia McIntosh of ASQ’s Communications department.] Most of the keynote speakers at ASQ’s World Conference on Quality and Improvement weren’t traditional “quality” professionals. Yet all wove the theme of quality into their presentations, which ranged … Continue reading

Posted in Baldrige, case for quality, culture, Current Events, Deming, Futures Study, Global, Research, Uncategorized, World Conference on Quality and Improvement | Tagged , , , , , | 1 Comment

25 Years of the Baldrige Program

Today we observe the 25th anniversary of the Malcolm Baldrige National Quality Award.  There will be several opportunities to celebrate the 25th anniversary, but this is the actual date the legislation was signed. The Malcolm Baldrige National Quality Improvement Act … Continue reading

Posted in Baldrige, excellence, Uncategorized | Tagged , , | 5 Comments

March Roundup: Can We "Sell" Quality?

Do we need to make the case for “selling” quality in 2012? Is “selling” the wrong term for showing the C-suite the value of what we do? What would Deming say? These themes ran through the many passionate responses by … Continue reading

Posted in case for quality, Deming, Quality, Uncategorized | Tagged , , , , , | 2 Comments

25 Years of ISO 9000

March 15 marked the 25th anniversary of the ISO 9000 series standards.  (If you’ve been around for a while, you know that British standard BS 5179 preceded the ISO standard and the U.S. Mil-Q-9858 predated the British standard.)  So the notion … Continue reading

Posted in iso 9000, Juran, Standards, Uncategorized | Tagged , , , , , , , | 6 Comments

How Do You "Sell" Quality?

In my role as CEO of ASQ, I have many opportunities to explain quality. And here and there I have a chance to “sell” quality to a decision-maker.  What happen as a result of these explanations and sales pitches is uncertain … Continue reading

Posted in case for quality, Current Events, Deming, Global, Quality, Uncategorized | Tagged , , , , , | 24 Comments

World Quality Month and 40 Under 40

November is World Quality Month. I invite you to visit www.worldqualitymonth.org and see what the world’s quality organizations are doing to raise the voice of quality in November. These are excellent and laudable efforts. And they may encourage the world … Continue reading

Posted in Current Events, Global, Quality, Uncategorized, World Quality Month, Young Professionals | Tagged , , , , , , | Leave a comment

Roundup: The Past, the Future, Quality, and ASQ

It’s often said that those who don’t learn from history are bound to repeat it. In the world of quality, those who don’t know quality’s past may be challenged by its ever-changing future. Last month, I blogged about learning from … Continue reading

Posted in Current Events, Quality, Social Responsibility, Uncategorized, Young Professionals | Tagged , , , , , , | Leave a comment