What books should be on every quality professional’s reading list? This can be a controversial question—ask ten quality professionals and you may get ten different answers. However, there are certain classics and thought leaders that stand the test of time. ASQ staff compiled a list of the top eight books on quality tools, concepts, and ideas ever published.
Now, it’s your turn. Which of these books have you read? What additions or suggestions do you have for the list?
This is a classic reference and instruction book for new and seasoned quality professionals alike.
It includes a variety of methods, tools, and techniques, from the basics to those created by the author. If there’s just one book everyone in quality should read, it’s probably Quality Toolbox.
A thorough revision of the bestselling handbook that has defined quality management and operational excellence for more than 50 years!
The focus of the book is not on statistics but on the logic of finding causes.
It describes how to solve problems via the analytical process through figures, diagrams, and tools useful for helping make our thinking visible.
The primary focus is on solving repetitive problems.
Commonsense Approach to a Continuous Improvement Strategy is the definitive, fully up-to-date guide to continuous improvement in the workplace.
The title says it all. In this book, Fordham University professor and Deming expert Joyce Orsini presents Deming’s most important management
principles. The book is a wealth of articles, papers, lectures, and notes on a wide range of topics, but the focus is on Deming’s main message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.
Perfect for anyone charged with implementing a quality audit program or those performing the audit, this book is an ideal reference on the established techniques of quality auditing.
This classic by quality giant Walter A. Shewhart laid the foundation for the
modern quality control discipline, beginning as an attempt to develop a scientific basis for attaining economic control of quality. In his search for better knowledge of economy in manufacturing, Shewhart touches upon all aspects of statistical quality control.
8. Process Quality Control: Troubleshooting and Interpretation of Data, Fourth Edition, by Ellis R. Ott, Edward G. Schilling, Dean V. Neubauer
Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to “plot the data” to devising a graphical analytical tool called the analysis of means (ANOM), Ott demonstrated that process knowledge is to be gained by seeking the information contained within the data.