Tag Archives: current events

The Government/Quality Puzzle

I’ve been thinking a lot about quality and government lately. There have been a lot of cues to think about it. The recent election in France. The continued struggles of Greece.  The 10-year quality plan created by AQSIQ in China.  The topic came … Continue reading

Posted in case for quality, Current Events, Global, Government, Management, Uncategorized | Tagged , , , , , | 12 Comments

April Roundup: Are Quality Professionals Happy?

Are quality professionals happy in their jobs? This was the question posed to ASQ’s Influential Voices last month, sparked by this article in Forbes that named software quality engineers as the happiest professionals in the U.S.  The answer appears to … Continue reading

Posted in career, Current Events, Management, Quality, Uncategorized, Young Professionals | Tagged , , , , , | 1 Comment

164th Management Improvement Carnival

I’m happy to host the 164th Management Improvement Carnival on View From the Q this month. What’s the Management Improvement Carnival? It’s a monthly feature hosted by ASQ Influential Voices blogger John Hunter where he or a guest collects and … Continue reading

Posted in case for quality, Current Events, innovation, manufacturing, Quality, Uncategorized | Tagged , , , , , , , | 6 Comments

Are Quality Professionals Happy On the Job?

No one said it’s easy to be a quality professional.  Interesting—yes. Frustrating—sometimes. (Just see feedback to last month’s post on “selling” quality.) Rewarding—it can be; we’re making a difference. Challenging—that’s a given. Maybe it shouldn’t be easy. After all, some … Continue reading

Posted in career, case for quality, Current Events, Quality, Uncategorized | Tagged , , , , | 9 Comments

March Roundup: Can We "Sell" Quality?

Do we need to make the case for “selling” quality in 2012? Is “selling” the wrong term for showing the C-suite the value of what we do? What would Deming say? These themes ran through the many passionate responses by … Continue reading

Posted in case for quality, Deming, Quality, Uncategorized | Tagged , , , , , | 2 Comments

25 Years of ISO 9000

March 15 marked the 25th anniversary of the ISO 9000 series standards.  (If you’ve been around for a while, you know that British standard BS 5179 preceded the ISO standard and the U.S. Mil-Q-9858 predated the British standard.)  So the notion … Continue reading

Posted in iso 9000, Juran, Standards, Uncategorized | Tagged , , , , , , , | 6 Comments

How Do You "Sell" Quality?

In my role as CEO of ASQ, I have many opportunities to explain quality. And here and there I have a chance to “sell” quality to a decision-maker.  What happen as a result of these explanations and sales pitches is uncertain … Continue reading

Posted in case for quality, Current Events, Deming, Global, Quality, Uncategorized | Tagged , , , , , | 24 Comments

February Roundup: STEM

If there’s a topic in the quality blogosphere that has steam, it’s STEM. As I noted in my February post, February marked National Engineers Week in the U.S. In conjunction with this event, ASQ conducted two surveys: one found that … Continue reading

Posted in Current Events, Education, engineering, engineers, science, STEM, Uncategorized, Young Professionals | Tagged , , , , , , , | 1 Comment

New Bloggers, STEM & More

The recent months mark the first anniversary of ASQ’s Influential Voices program and my View from the Q blog. The goal of this effort is to help raise the voice of quality and extend the reach of the quality community. … Continue reading

Posted in Current Events, Education, Global, Quality, Uncategorized | Tagged , , , , , , | 12 Comments

Measuring the Value of Quality

I suspect many of you, like me, are always looking for the fact-based argument for quality. When pressed, I typically fall back on the cost-of-quality (poor quality) argument, and cite the statistics I’ve heard over the years. Twenty cents of … Continue reading

Posted in Baldrige, Current Events, Quality, Uncategorized | Tagged , , , , , | 15 Comments