10 Ways To Get the Most From Your ASQ Membership

Dan Zrymiak

Daniel Zrymiak is an Influential Voices blogger and longtime ASQ member. He has worked in quality for two decades, and is active in ASQ as a Quality Press author and reviewer, member leader, Technical Committee chair, and Fellow, the highest level of membership. He lives in Canada and blogs at A QualitEvolution.

In this guest post, I hope to advise ASQ members and the wider quality community on how to optimize an ASQ membership.  By actively participating in ASQ programs and benefits and by keeping current personal records, ASQ can be experienced as a professional loyalty program.

Just as an airline or hotel loyalty program would require you to be a passenger or hotel guest, any association or society places certain expectations. With progressive levels of achievement and advancement, more privileges and opportunities are available within ASQ (and within most associations that you may wish to join).

For a professional association like ASQ, some effective ways to build loyalty are summarized below:

1. Attend and present at ASQ meetings. From the most humble local section

Connecting at ASQ's World Conference on Quality and Improvement

gathering to the grandest palatial ballroom of the ASQ World Conference, the opportunity to interact and be a visible presence reinforces that ASQ extends beyond your local location, region, or industry specialization. The breadth and scope of ASQ can be most appreciated through direct interactions with other quality professionals.

2. Pursue certification and professional experience.  Certification allows the time spent within ASQ to be effectively leveraged to the benefit of your career. As a personal example, I applied an ASQ Certified Software Quality Engineer certification and professional experience to teach software QA at local universities and colleges.

3. Volunteer to serve as a member leader. Whether in an elected office or appointed position with a section or division, joining the growing community of member leaders within ASQ extends the involvement and creates the satisfaction that comes from addressing and fulfilling challenges.

4. Contribute your knowledge. Those ASQ members who devote their time as reviewers, authors, presenters, moderators, curriculum developers, or intellectual property contributors may be eligible for additional rewards which can include gifts, discounts on ASQ merchandise, honoraria, subsidized or complimentary conference registration, and recognition events.

5. Track your achievements and remain in good standing. By paying and renewing membership fees in a timely manner, interruptions are avoided.  A disrupted or intermittent record may create restrictions or lost opportunities for certain benefits. Also be sure to keep your personal records with accuracy and thoroughness.  Delaying the tracking may result in having your work not properly credited toward future member benefits.

6 .Complete your recertification. The steps to recertification permit you to retain your professional standing by submitting your validated records of professional involvement, in a most convenient and accessible manner.

7. Access an unlimited knowledge base. This benefit includes intellectual property retained through collections of publications, as well as the exposure to global expertise from experienced and successful practitioners, academics, and authors.  In addition, you can take advantage of multiple opportunities to conveniently acquire mentors and to mentor others within the profession, providing a cost-effective advantage over the expensive alternative of career consultants or executive coaches.

8. Upgrade to senior membership. This member level is available after ASQ members have attained or achieved levels of experience and fulfillment in particular areas (i.e. certification, career level, duration of membership).  The immediate financial benefit can be realized from the free journal, the benefit of which exceeds the incremental membership cost.  ASQ Senior Members also may take on additional levels of responsibility and influence within ASQ.

9. Pursue senior leadership and governance. ASQ provides members with opportunities for election into roles of authority and influence, such as section, division, or board leadership. This enables exceptional opportunities to demonstrate leadership and interact with corporate and government leaders.

10. Position for higher honors. Outstanding ASQ members and quality practitioners can be recognized by ASQ (i.e. Fellow memberships, ASQ awards).  For the competitive awards process, a personal portfolio of professional and personal accomplishments must be submitted for evaluation and selection.  However, falling short does not mean rejection or failure, only the added inspiration to improve and attain greater achievements.

To get the most from the loyalty capital you have cultivated over time, it is imperative that you strive for the promise of your full potential, all that awaits you within ASQ, and wherever your passionate pursuits may lead.

To learn more about ASQ membership, please see the ASQ membership page, call the ASQ Customer Care group, or email help@asq.org. If you’re an ASQ member seeking more information on leadership and volunteering opportunities or awards, please contact communitydevelopment@asq.org or your ASQ Community Development administrator.

The Organizational Excellence Journey–and ASQ

I want to let you know about the terrific news we recently received.  ASQ has been awarded the Excellence level of achievement for the 2014 Wisconsin Forward Award. The Wisconsin Forward Award is essentially the state-level equivalent of the Malcolm Baldrige National Quality Award in the U.S.

The Excellence level of achievement is exceptionally challenging and represents an organization that is performing at a very high level across its entire breadth.

This award is not just a reflection on ASQ headquarters in Milwaukee.  The Baldrige criteria require a much broader look. The examiners talked to ASQ member leaders and board members to really gauge what kind of organization this is.  I think the results demonstrate unequivocally that ASQ practices what it preaches.

We believe in rigorous self-examination and continuous improvement— in fact, we believe in it strongly enough to put ourselves through it, too.  This extraordinary recognition reflects the untiring efforts of our staff and ASQ member leaders who make us what we are.

Have you been part of an organization that has embarked on an excellence program?  In the end, such a program is really not about the award, but about improvement. What has been your experience with this exercise in organizational self-examination?

Meet New ASQ CEO Bill Troy

My name is Bill Troy and I assumed the duties of ASQ CEO on April 21. While I have had the opportunity to meet many from the ASQ community, I know there are many others who I have not yet had the privilege of meeting.  Therefore, in this, my first blog post on View from the Q, please allow me to introduce myself and tell you a little about my professional career.

I spent my entire career in the U.S. military and it was a life and mission I loved.  When I retired I was hoping to find something that would allow me to put into practice some of the leadership and management lessons I learned at the feet of wonderful leaders; and if I could do it in service to a cause I believed in, I would be doubly blessed.

When this opportunity at ASQ presented itself, I felt it would be a good fit, both in terms of what I could offer, and what I could learn.  The U.S. military, like any good military, runs on standards, qualifications, and certifications.  We do dangerous things in training and on operations, and they cannot be done safely and effectively if the standards are not well-defined, properly communicated, and rigorously adhered to.

ASQ feels like a good fit to me because I believe in what we are doing in the quality community.  I follow a CEO, Paul Borawski, whose strong but compassionate leadership and bold vision have made an indispensable contribution to ASQ.  We are making workplaces more effective, efficient, safer, and more in touch with the needs of the people who work there.  I like that mission.

When I started this job  I also knew I could learn a lot and I am learning every day.  I am a big believer in lifelong learning. Not only do I have an opportunity to lead a great organization and passionate community, but I’ve also been introduced to the incredible world of tools, techniques, and insights you possess.  I am proud to join you and lend whatever abilities I have to making ASQ bigger and better in every way I can.