Category Archives: Uncategorized

Top 11 Insights From ASQ’s Future of Quality Study

Every three years, ASQ publishes a study on the future of quality. The 2015 edition, which you can read here, is unusual in that it’s a compilation of essays mostly from experts outside the field of quality. Unlike previous editions … Continue reading

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Influential Voices Reaction to Talking Quality to the C-Suite

November Roundup: The post by Influential Voices blogger Dr. Suresh Gettala, Talking Quality to the C-Suite, looked at how quality professionals, certainly experts in their field, may fall short in selling quality to top management and offered his perspective and … Continue reading

Posted in ASQ, Deming, Influential Voices, lean, Management, Quality, Uncategorized, Voice of the Customer | 1 Comment

ISO 9001:2015 is now available!

In order to keep standards current and relevant for the marketplace, all ISO standards are reviewed approximately every five years whether to withdraw, revise, or confirm them. Some of the key updates in ISO 9001:2015 include the introduction of new … Continue reading

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Big Data and Quality Professionals

Based in Dallas, TX, Ponmurugarajan Thiyagarajan  (Rajan) is a business development manager for Digital Enterprise at Tata Consultancy Services and a senior member of ASQ.  He is passionate about quality, digital reimagination solutions and is a “Mac head.” He blogs … Continue reading

Posted in Customer Service, innovation, quality tools, Uncategorized | Tagged | 8 Comments

Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality

This is a guest post by Luciana Paulise, the founder of Biztorming Training & Consulting. She is a speaker, author, and examiner for the National Quality Award and Team Excellence Award in Argentina.  She is also a columnist for Infobae, … Continue reading

Posted in case for quality, culture, Deming, manufacturing, quality tools, Strategy, Training, Uncategorized | Tagged , , , | 11 Comments

Talking To the C-Suite About Quality

This is a guest post by Dr. Suresh Gettala, a director at ASQ India. He holds a doctorate in quality management from the Indian Institute of Technology Madras, Chennai, and is also a recipient of the renowned post-doctoral fellowship from … Continue reading

Posted in case for quality, Case Study, Uncategorized | Tagged , | 18 Comments

Welcome To World Quality Month!

Welcome to the sixth annual World Quality Month!  This event has truly grown into a global celebration of quality, a better understanding of its impact on the world, and focuses on quality practitioners whose knowledge, experience, and passion make improved … Continue reading

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World Quality Month Begins In November

The 6th Annual World Quality Month is set to begin in just a few weeks. As in prior years, the mission of World Quality Month is to bring together the global quality community and help raise awareness of the vital … Continue reading

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ASQ Global State of Quality 2 Survey

This is a guest post by Laurel Nelson-Rowe, ASQ managing director. The Quality Community is one that — to a person, or across a global enterprise — delves into data, feasts on facts, trounces on trends, and puts lazer beam … Continue reading

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How to Implement ‘Understanding the Organization and its Context.’

This is a guest post by Allen Gluck, president of ERM31000 Training and Consulting in Spring Valley, NY, and an adjunct professor at Manhattanville School of Business in Purchase, NY. He has a master’s degree in leadership from Bellevue University … Continue reading

Posted in Deming, iso 9000, Management, Quality, Standards, Uncategorized | Tagged | 2 Comments