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Category Archives: Social Responsibility
July Roundup–Intersection of Social Responsibility and Quality
The time for social responsibility (SR) is here. No longer can organizations ignore society as a stakeholder—on that point, all appear to be in agreement. By all, I mean organizations that took part in a recent SR study conducted by IBM … Continue reading
Posted in Current Events, Research, Social Responsibility, Uncategorized, case for quality, white paper
Tagged 2012, ASQ, current events, ibm, research, social responsibility, white paper
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The Intersection of Quality and Social Responsibility
ASQ released our annual Pathways to Social Responsibility report, a collection of case studies by organizations that are furthering their social responsibility efforts. Reading their stories makes me think. ISO 26000 (Social Responsibility) was released on November 1, 2010, but was available in … Continue reading
Roundup: The Past, the Future, Quality, and ASQ
It’s often said that those who don’t learn from history are bound to repeat it. In the world of quality, those who don’t know quality’s past may be challenged by its ever-changing future. Last month, I blogged about learning from … Continue reading
Posted in Current Events, Quality, Social Responsibility, Uncategorized, Young Professionals
Tagged deming, future, gurus, juran, quality, social responsibility, young professionals
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Creating a Culture of Quality With Dr. Irani–Roundup
Last month, I shared a video of my conversation with Tata Group’s Dr. J.J. Irani. Irani is a truly enlightened quality leader, and I was not surprised that the ASQ Influential Voices shared unwavering respect for the Tata Group’s role … Continue reading
Posted in Current Events, Customer Service, Four Questions, Global, Quality, Social Responsibility, Uncategorized, Videos
Tagged ASQ, excellence, J.J. Irani, quality, social responsibility, Tata
1 Comment
Four Questions: Creating a Culture of Quality with Dr. J.J. Irani
As long as I have been associated with quality, I heard the phrase “quality starts at the top.” And most often the next sentence is something like, “I need help getting the message to the C-Suite.” Executives need to understand … Continue reading
Posted in Baldrige, Current Events, Customer Service, Four Questions, Global, Quality, Social Responsibility, Uncategorized, Videos
Tagged ASQ, baldrige, excellence, J.J. Irani, quality, SR, Tata
5 Comments
Futures Study Roundup
If you’re looking to start a lively debate, try to predict the future. I was delighted by the passionate responses by ASQ’s Influential Voices bloggers to the May topic—a preview of ASQ’s 2011 Futures Study. It’s important to note that … Continue reading
Posted in Current Events, Global, Quality, Social Responsibility
1 Comment
ASQ’s 2011 Futures Study
This month, I’d like to share with you a brief video blog about ASQ’s 2011 Futures Study. For new readers, here’s a bit of background. In an effort to anticipate the future of quality, ASQ conducts a Futures Study every … Continue reading
Posted in Current Events, Global, Quality, Social Responsibility, Videos
3 Comments
Social Responsibility Roundup
I was heartened to see the Influential Voices draw on diverse personal and professional experiences for the February topic–how can the quality community measure return on investment in social responsibility to assess business value? These are some of the common … Continue reading
Posted in Social Responsibility, Standards
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Social Responsibility and Quality
Social responsibility and quality seem to be very close cousins. It’s hard to imagine any outcome of improved quality that is not socially responsible. Moreover, social responsibility is an ideology, but, as such, requires the methodology, concepts, techniques, and tools … Continue reading
Posted in Social Responsibility, Uncategorized
Tagged manpower, quality, social responsibility, white paper
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ASQ/IBM Connect on Social Responsibility
I’ve gauged a lot of interest on the topic of Social Responsibility (SR) within the quality community. As part of ASQ’s commitment to support organizations in their efforts to become more socially responsible, ASQ and IBM have partnered to conduct … Continue reading
Posted in Social Responsibility
1 Comment
