The Inaugural WCQI Virtual

WCQI Virtual

The global response to COVID-19 has changed how people everywhere work, connect, and learn. One thing that hasn’t changed: ASQ’s commitment to educating and inspiring members. While ASQ made the necessary decision to cancel the 2020 in-person World Conference on Quality and Improvement (WCQI), we knew there was more we could do. Driven by the challenge to provide members with the unique value that WCQI always provides, on May 6, 2020 ASQ hosted the inaugural WCQI Virtual. Thousands of ASQ members joined this completely digital event featuring world-renowned keynote speakers, dozens of on-demand recordings, and online networking forums.

Keynote Speakers
Keynote Speaker James Clear
Keynote Speaker James Clear

Personal development speaker and bestselling author of Atomic Habits James Clear began the event with his presentation “Atomic Habits: How to Get 1% Better Every Day.” After suffering from a traumatic brain injury in his youth, Clear was forced to rebuild his life through small moments and achievements. This experience changed his life, and he realized that while luck is not within your control, habits are. Through examples from literature, biology, and economics, Clear outlined the value of incremental improvements. Achieving true excellence is not about radical change, but rather accruing small improvements over time. Clear guided members through his four stages of building successful habits and provided tactical tips to help quality professionals implement new habits in their personal and professional lives.

Keynote Speaker Shabnam Mogharabi
Shabnam Mogharabi

The second keynote speaker was Shabnam Mogharabi. Cofounder of media company SoulPancake, Mogharabi brought her experience in digital content, media, and building startups to her keynote presentation “The Power of Positive Psychology.” Mogharabi presented research from Dr. Martin Seligman on the changes to the brain’s chemical infrastructure with positive perspectives. In today’s uncertain landscape, many people are looking at corporations to lead with a sense of purpose. If professionals can learn their “why,” they can help guide social responsibility within their organization. By practicing gratitude, vulnerability, and connection, people are able to tap into positive psychology and create more authentic personal and professional lives.

myASQ Virtual Discussions

WCQI has always provided a collaborative space for quality professionals to network with people across industries, interests, and even countries. For WCQI Virtual, we knew that creating opportunities for collaboration was more important than ever. With the help of ASQ’s Technical Program Committee and World Conference Reviewers, we hosted virtual discussion boards on ASQ’s community platform, myASQ. Throughout the week, members asked questions, challenged ideas, and learned from one another on a variety of quality topics. With over 900 new members joining the community, the conversations have continued to grow. Here are a few stand-out observations:

myASQ quote
myASQ quote
myASQ quote
myASQ quote
On-Demand Recordings

WCQI is known for bringing quality experts, industry trailblazers, and thought leaders together to teach and share exclusive content. This year, ASQ is offering dozens of on-demand recordings for both members and nonmembers. With three focus areas—Quality Foundations, Beyond Technical, and Sustaining Innovation—quality professionals can expand their knowledge and skills with topical recordings like Integrating Risk, Leading Change in a Changing World, and Designing High Impact Experiments. These recordings are available for purchase until June 1, 2020, so take advantage of this opportunity!


Without our ASQ members, WCQI Virtual would not have been the success it was. So, to our members, we want to say thank you! Your abilities to adapt, your willingness to try new systems, and your consistent drive to learn and improve made this event possible. To quality professionals seeking inspiration, connections, and access to exclusive, members-only benefits like WCQI Virtual, please consider becoming an ASQ member today. We hope to see you all for WCQI 2021!

Learn How to Master the Remote Audit

Within the past two weeks, the state of the world looks much different. People around the globe are working from home, including quality professionals. This pivot to virtual quality means that doing a remote audit, or e-audit, will become crucial to doing business. We’ve rounded up some free resources to help prepare professionals to lead organizations through successful remote audits.

Explaining E-Audits

In this classic ASQTV in-depth episode, auditing expert Shauna Wilson explains how organizations can utilize remote auditing.

Ask the Standards Experts

ASQ’s Ask The Standard Experts blog is designed to provide answers to technical questions about international and American national standards, facilitated or developed and supported by ASQ. Experts answer questions about remote auditing and Computer Assisted Auditing Techniques (CAAT).

Mastering Communication for Auditors

In this webcast, Six Sigma Black Belt and auditor Kaiwen Cheng shares tips for effective communication throughout the audit process, from gathering your findings to presenting them successfully using the 5 Whys.

Setting Up a Remote Audit

Quality Management tool Qooling released some helpful tips to setting up e-audits for the first time. Summit CPA Group also wrote about 5 Traits of Successful Remote Audits.

Managing Virtual Team Meetings

In this ASQTV episode, past ASQ Innovation Division chair Peter Merrill shares his advice on hosting successful virtual meetings.

QMS: Prove Your Worth

In this 2018 Quality Progress article, author and professional engineer Govind Ramu walks readers through ways to prove the value of quality management systems, and clear misconceptions about what quality professionals do. Being able to speak to the value of quality is as important now as it has ever been.

ASQ Audit Division

ASQ’s Audit Division is a team of more than 7,000 professionals interested in learning more about and advancing auditing as a profession. The Audit Division publishes newsletters, webinars, and discussion boards on a variety of auditing topics.


As we all adjust to this changing professional landscape, ASQ will work hard to continue to provide accurate industry-specific resources to help the quality community continue to excel.

Be sure to follow us on social media (@ASQ) for more quality news and resources, and let us know what you would like to see on our blog in the future.

Excellence through quality

ASQ Reading List: Lean and Six Sigma

Data scientist, industrial engineer, and Six Sigma Master Black Belt Jeff Veyera tells us what are his best book recommendations to master lean and Six Sigma.

Meet Jeff Veyera at the ASQ Lean and Six Sigma Conference! Veyera will be at the Quality Press bookstore, located in the Grande Ballroom, on Sunday February 23 and Monday, February 24.

Lean and Six Sigma are the two most successful quality improvement strategies, but implementing them effectively is not an easy task. Author of the upcoming book Culture is Everything: How to Become a True Culture Warrior and Lead Your Organization to Victory, Jeff Veyera has spent his career solving difficult business problems with lean and Six Sigma. Today, he’s sharing the quality and lean and Six Sigma books on his shelf that he can’t live without.

Continue reading “ASQ Reading List: Lean and Six Sigma”

Top 5 Quality Progress Articles in 2019

Quality Progress magazine is published monthly, and provides the quality community with current industry news, interviews and submissions by quality experts, and even a quality comic strip. Our Quality Progress Editor in Chief and Publisher Seiche Sanders rounds up her favorite Quality Progress articles from the past year.

“Make Your Move” December

Make Your Move cover art.

Every year, the annual QP Salary Survey offers quality professionals a glimpse on where they stack up in the industry. While the survey is always popular, 2019’s edition focused on depth and nuance. We painstakingly parsed and analyzed the data, so you can glean the most relevant information for your career path.

Read it here.

“Fish(bone) Stories” August

Fish(bone) Stories cover art.

At ASQ, we are always looking to apply core quality principles and tools to the changing quality field. The fishbone diagram is a widely used, classic quality tool, and in this August issue, we got to reimagine the fishbone diagram for the digital world.

Read it here.

“We ARE Doing It!” September

We ARE Doing It! cover art.

This article is really special to us, and we really wanted to make this article feel like a conversation between the women who wrote about their experiences and the reader. The advice, stories, and lessons shared are professional and personal.

Read it here.

“Inside Information” July

Inside Information cover art.

Derek Purdy based this article on his presentation at the 2019 World Conference on Quality and Improvement. It’s a great piece on salary negotiation that has a lot of applicable strategies. The tactics in this article can help people in any industry advance their career.

Read it here.

“Sea Change” April

Sea Change cover art.

A huge focus for Quality Progress in 2019 was helping our readers adapt and thrive in change. In this article, we looked at change through a quality lens and created a framework to guide employees and organizations through times of change.

Read it here.

Seiche Sanders is an accomplished publishing professional who has led association, B2B and consumer magazines and book publishing programs, content strategies and creative teams. She is the Editor in Chief and Publisher of Quality Progress magazine and its digital properties including the website and curated newsletters.