Category Archives: leadership

Changing Company Culture: December Round Up

Luciana Paulise, ASQ Influential Voices blogger, reflects on what determines organizational culture and how factors define a company’s culture in a recent blog post. She concludes that company culture is modeled on top management behavior, as they control which habits … Continue reading

Posted in culture, Influential Voices, leadership, Uncategorized | Tagged , | 1 Comment

September Roundup – Does Mission Matter?

This guest post by Pat La Londe, ASQ Fellow and incoming ASQ board chair, asked the question how often is a company’s mission considered when choosing a retailer or business partner.  Following a global brand and reputation study, ASQ found … Continue reading

Posted in ASQ, Baldrige, excellence, leadership, Management, Quality, Uncategorized | Leave a comment

How Does Knowledge Management Complement Quality?

Arun Hariharan is a quality, knowledge management, and performance management practitioner. He has worked with several large companies and is the founder and CEO of The CPi Coach (cpicoach.webs.com). His latest book, The Strategic Knowledge Management Handbook, provides “hands on” … Continue reading

Posted in innovation, Knowledge Management, leadership, Management, Quality, Uncategorized | Tagged , , , | 4 Comments

November Roundup: What Does Leadership Mean to Quality?

Leadership. If you work in any kind of business, you’ve probably heard a lot about it. It’s now accepted wisdom that we need leaders in the workplace. Are quality professionals leaders? How do we make them better leaders? That was … Continue reading

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Is Every Quality Professional a Leader?

Here at ASQ we’ve introduced a powerful idea that I think can and should help shape our future. The idea is this: Every quality professional, a leader. Like a lot of fundamentally important concepts, this sounds simple and straightforward but … Continue reading

Posted in leadership, Training, Uncategorized | Tagged , | 36 Comments