Category Archives: Juran

Top 8 Books Every Quality Professional Should Read

What books should be on every quality professional’s reading list? This can be a controversial question—ask ten quality professionals and you may get ten different answers. However, there are certain classics and thought leaders that stand the test of time. … Continue reading

Posted in Deming, Juran, Management, Training, Uncategorized | Tagged , , , , | 17 Comments

25 Years of ISO 9000

March 15 marked the 25th anniversary of the ISO 9000 series standards.  (If you’ve been around for a while, you know that British standard BS 5179 preceded the ISO standard and the U.S. Mil-Q-9858 predated the British standard.)  So the notion … Continue reading

Posted in iso 9000, Juran, Standards, Uncategorized | Tagged , , , , , , , | 6 Comments