Category Archives: excellence

World Quality Month Begins In November

The 6th Annual World Quality Month is set to begin in just a few weeks. As in prior years, the mission of World Quality Month is to bring together the global quality community and help raise awareness of the vital … Continue reading

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September Roundup – Does Mission Matter?

This guest post by Pat La Londe, ASQ Fellow and incoming ASQ board chair, asked the question how often is a company’s mission considered when choosing a retailer or business partner.  Following a global brand and reputation study, ASQ found … Continue reading

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Charting A Strategy For Quality–And Beyond

Before joining ASQ, I spent my entire career in the U.S. Army. As you may guess, strategy was an essential part of my education.  I was fortunate to attend the British Army Staff College and the Naval War College, the … Continue reading

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Roundup: The Challenges of Sustaining Excellence

Among the more challenging topics covered on this blog is our September theme: Making excellence last. I was inspired by the story of glass manufacturer Corning, whose decades-long excellence–including an impressive comeback–is detailed in this case study. The Influential Voices … Continue reading

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Tata Talks Quality and Excellence

Hello, readers. This is Laurel Nelson-Rowe, managing director at ASQ. Last month, I had the privilege of speaking with Prasad Menon and Sunil Sinha of the Tata Quality Management Services (TQMS). Tata is a longtime ASQ Enterprise Quality Roundtable member, … Continue reading

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25 Years of the Baldrige Program

Today we observe the 25th anniversary of the Malcolm Baldrige National Quality Award.  There will be several opportunities to celebrate the 25th anniversary, but this is the actual date the legislation was signed. The Malcolm Baldrige National Quality Improvement Act … Continue reading

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