Category Archives: Deming

Influential Voices Reaction to Talking Quality to the C-Suite

November Roundup: The post by Influential Voices blogger Dr. Suresh Gettala, Talking Quality to the C-Suite, looked at how quality professionals, certainly experts in their field, may fall short in selling quality to top management and offered his perspective and … Continue reading

Posted in ASQ, Deming, Influential Voices, lean, Management, Quality, Uncategorized, Voice of the Customer | 1 Comment

Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality

This is a guest post by Luciana Paulise, the founder of Biztorming Training & Consulting. She is a speaker, author, and examiner for the National Quality Award and Team Excellence Award in Argentina.  She is also a columnist for Infobae, … Continue reading

Posted in case for quality, culture, Deming, manufacturing, quality tools, Strategy, Training, Uncategorized | Tagged , , , | 11 Comments

How to Implement ‘Understanding the Organization and its Context.’

This is a guest post by Allen Gluck, president of ERM31000 Training and Consulting in Spring Valley, NY, and an adjunct professor at Manhattanville School of Business in Purchase, NY. He has a master’s degree in leadership from Bellevue University … Continue reading

Posted in Deming, iso 9000, Management, Quality, Standards, Uncategorized | Tagged | 2 Comments

Creating a Performance Culture: What Not To Do

This is a guest post by James Lawther, who describes himself as a middle-aged middle-manager. To reach this highly elevated position he has worked for multiple organizations, from supermarkets to tax collectors in a host of operational roles, including running … Continue reading

Posted in culture, Deming, Uncategorized | Tagged , , , , | 9 Comments

Top 8 Books Every Quality Professional Should Read

What books should be on every quality professional’s reading list? This can be a controversial question—ask ten quality professionals and you may get ten different answers. However, there are certain classics and thought leaders that stand the test of time. … Continue reading

Posted in Deming, Juran, Management, Training, Uncategorized | Tagged , , , , | 17 Comments

Blogger Roundup: The Quality/Education Connection

Many people don’t think of quality tools and philosophies being used in education, but the link between quality and education proved to be a hot topic at ASQ’s 2014 World Conference on Quality and Improvement. Specifically, does poor education lead … Continue reading

Posted in Deming, Education, Uncategorized | Tagged , | 1 Comment

May Roundup: Deming, Management & More

The ASQ blogging theme in May was a bit different from the norm, as we had five topics that ranged from bringing quality to the C-suite to forecasting the future of quality. And, some bloggers chose to respond to a post … Continue reading

Posted in Current Events, Deming, Global State of Quality, Uncategorized, World Conference on Quality and Improvement | Tagged , , | 1 Comment

Quality Trends in Uncommon Places

[This is a guest post by Julia McIntosh of ASQ’s Communications department.] Most of the keynote speakers at ASQ’s World Conference on Quality and Improvement weren’t traditional “quality” professionals. Yet all wove the theme of quality into their presentations, which ranged … Continue reading

Posted in Baldrige, case for quality, culture, Current Events, Deming, Futures Study, Global, Research, Uncategorized, World Conference on Quality and Improvement | Tagged , , , , , | 1 Comment

October Roundup–Taking Quality Beyond the Silo

Can quality go beyond its traditional function? Should it? ASQ’s Influential Voices bloggers generally answered “yes” to these questions, posed to the group in October. Yes—and yet there are many challenges to moving quality beyond organizational silos, as most noted. … Continue reading

Posted in career, case for quality, culture, Deming, Quality, Uncategorized | Leave a comment

March Roundup: Can We "Sell" Quality?

Do we need to make the case for “selling” quality in 2012? Is “selling” the wrong term for showing the C-suite the value of what we do? What would Deming say? These themes ran through the many passionate responses by … Continue reading

Posted in case for quality, Deming, Quality, Uncategorized | Tagged , , , , , | 2 Comments