Category Archives: Current Events

Four Questions: Talking Quality with Ford Motor Company

Every time I come back from ASQ’s World Conference on Quality and Improvement (WCQI), I always say: “I wish I could bottle the excitement and passion of our members and participants. The energy would fuel us for a year and … Continue reading

Posted in Current Events, Customer Service, Four Questions, Quality, Uncategorized, Videos | Tagged , , | 7 Comments

Futures Study Roundup

If you’re looking to start a lively debate, try to predict the future. I was delighted by the passionate responses by ASQ’s Influential Voices bloggers to the May topic—a preview of ASQ’s 2011 Futures Study. It’s important to note that … Continue reading

Posted in Current Events, Global, Quality, Social Responsibility, Uncategorized | 1 Comment

Quality in Education Roundup

What a great round of passionate feedback by the Influential Voices to the April topic on quality in education! I think we can all agree that improving education is a global priority—and that we’ve got a ways to go. There … Continue reading

Posted in Baldrige, Current Events, Education, Global, Quality, Standards, Uncategorized | 2 Comments

ASQ's 2011 Futures Study

This month, I’d like to share with you a brief video blog about ASQ’s 2011 Futures Study. For new readers, here’s a bit of background. In an effort to anticipate the future of quality, ASQ conducts a Futures Study every … Continue reading

Posted in Current Events, Global, Quality, Social Responsibility, Uncategorized, Videos | 3 Comments

Quality Tools and Natural Disasters

Like everyone else, I watched with disbelief as news of Japan’s terrible earthquake and tsunami unfolded earlier this month. The disaster and loss are unimaginable–yet I know the people of Japan, with their great determination and courage, will recover. ASQ … Continue reading

Posted in Current Events, Global, Quality, Uncategorized | 4 Comments