Category Archives: culture

The Global State of Quality

  The ASQ Future of Quality study has for years pointed to globalization as a major force that is shaping the future. Twenty years ago globalization was a huge opportunity.  Thirteen years ago globalization felt like a threat.  By 2011 globalization was … Continue reading

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Quality Trends in Uncommon Places

[This is a guest post by Julia McIntosh of ASQ’s Communications department.] Most of the keynote speakers at ASQ’s World Conference on Quality and Improvement weren’t traditional “quality” professionals. Yet all wove the theme of quality into their presentations, which ranged … Continue reading

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Roundup–Quality In Unexpected Places

We all know that quality exists outside the office. We encounter products and systems created through quality every day, in our home, during our commute, at lunch, at our kids’ schools, in restaurants, and stores, and sports events. I could … Continue reading

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Quality Solutions in Unexpected Places

Don’t tell me this has never happened to you. You’re away from the office—at home, at the store, at a sporting event, at your children’s school—and you spot a situation where a quality tool would really come in handy.  Or, … Continue reading

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How Do You Define Quality?

Well, it’s a new year, 2013. We’re 13 years into what Dr. Juran said would be the “Century of Quality.” I wish I had taken the opportunity to ask Dr. Juran exactly what he foresaw.  If someone asked me if we were making … Continue reading

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What Motivates Your Career?

What are your professional New Year’s resolutions? It might be all too common to set resolutions, and yet it I think it’s helpful to set goals to accomplish in coming year. So it’s appropriate that late last year we were … Continue reading

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October Roundup–Taking Quality Beyond the Silo

Can quality go beyond its traditional function? Should it? ASQ’s Influential Voices bloggers generally answered “yes” to these questions, posed to the group in October. Yes—and yet there are many challenges to moving quality beyond organizational silos, as most noted. … Continue reading

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Going Beyond the Traditional Quality Function

I spent a couple of days last week in Washington  D.C. at a forum of a new organization called the Smart Manufacturing Leadership Coalition. I must say the Coalition  had assembled a remarkable group of interests from manufacturing, government, research, academia, … Continue reading

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September Roundup: "Fast" Quality vs. "Slow" Quality

The product development process moves fast these days—and so should quality. Or should it? I posed this question to ASQ’s Influential Voices bloggers in September. Can quality maintain its integrity in the face ever-increasing pressure to move fast? The responses … Continue reading

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August Roundup–Building a Culture of Quality

Quality culture. It’s a topic much-discussed in the quality community. How can we encourage it? Create it? Sustain it? Where does quality culture come from? How does it go wrong? If it does, what can be done? I blogged about quality … Continue reading

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