Category Archives: Baldrige

September Roundup – Does Mission Matter?

This guest post by Pat La Londe, ASQ Fellow and incoming ASQ board chair, asked the question how often is a company’s mission considered when choosing a retailer or business partner.  Following a global brand and reputation study, ASQ found … Continue reading

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A Baldrige Update and Q&A With Bob Fangmeyer

The Baldrige Performance Excellence Program published the latest revisions to the Criteria for Performance Excellence in 2015–2016 Baldrige Excellence Framework: A Systems Approach to Improving Your Organization’s Performance. The program also recently released a brochure-length Criteria-based resource: Baldrige Excellence Builder. … Continue reading

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June Roundup: What's the Value of Organizational Excellence Programs?

In June, ASQ CEO Bill Troy asked the Influential Voices bloggers about the value of organizational excellence programs such as the Malcolm Baldrige National Quality Award in the U.S . What can a company learn after undergoing this exercise—even if … Continue reading

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The Organizational Excellence Journey–and ASQ

I want to let you know about the terrific news we recently received.  ASQ has been awarded the Excellence level of achievement for the 2014 Wisconsin Forward Award. The Wisconsin Forward Award is essentially the state-level equivalent of the Malcolm Baldrige … Continue reading

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Case Study: Sustaining Excellence for the Long Term

Let’s say you’ve reached the “holy grail” of quality and excellence. You make a great product. Your service is top-notch. You innovate. You’ve developed a culture of quality where employees and leaders are empowered. Now, how do you sustain all … Continue reading

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Quality Trends in Uncommon Places

[This is a guest post by Julia McIntosh of ASQ’s Communications department.] Most of the keynote speakers at ASQ’s World Conference on Quality and Improvement weren’t traditional “quality” professionals. Yet all wove the theme of quality into their presentations, which ranged … Continue reading

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National Quality Programs: A Roundup

Is there a national quality program in your country? Is it visible and accepted? Or do organizations pursue a different framework for excellence? This was the question posed to ASQ’s Influential Voices bloggers last month. National quality programs can be … Continue reading

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Global Quality Programs (Don't Just Call Them Awards)

A few weeks ago I spotted this fascinating interview with Bill Voravuth Chengsupanimit, the lead assessor of the Thailand Quality Award. Did you know that soon, all government agencies in Thailand will be required to follow and adapt a version of … Continue reading

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Tata Talks Quality and Excellence

Hello, readers. This is Laurel Nelson-Rowe, managing director at ASQ. Last month, I had the privilege of speaking with Prasad Menon and Sunil Sinha of the Tata Quality Management Services (TQMS). Tata is a longtime ASQ Enterprise Quality Roundtable member, … Continue reading

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25 Years of the Baldrige Program

Today we observe the 25th anniversary of the Malcolm Baldrige National Quality Award.  There will be several opportunities to celebrate the 25th anniversary, but this is the actual date the legislation was signed. The Malcolm Baldrige National Quality Improvement Act … Continue reading

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