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Author Archives: lnelson-rowe
Talking Quality with Nokia
Hello, readers. This is a guest blog by Laurel Nelson-Rowe, ASQ managing director. Last month I visited the Nokia headquarters and had the opportunity to talk with Nokia’s quality chief. Here are some reflections and video interviews from that visit. … Continue reading
Posted in Current Events, Customer Service, Global, Quality, Videos
Tagged 2012, ASQ, current events, nokia, quality, videos
1 Comment
Coca-Cola’s Quality Culture
Hello, readers. This is a guest blog by Laurel Nelson-Rowe, ASQ managing director. Several weeks ago I had the opportunity to visit The Coca-Cola Company and meet its quality chief, Carletta Ooton. Here are some reflections and video interviews from … Continue reading
Posted in Current Events, Customer Service, Global, Uncategorized, Videos
Tagged ASQ, coca-cola, current events, food safety, quality, social responsibility, videos
1 Comment
