Author Archives: borawski

25 Years of ISO 9000

March 15 marked the 25th anniversary of the ISO 9000 series standards.  (If you’ve been around for a while, you know that British standard BS 5179 preceded the ISO standard and the U.S. Mil-Q-9858 predated the British standard.)  So the notion … Continue reading

Posted in iso 9000, Juran, Standards, Uncategorized | Tagged , , , , , , , | 6 Comments

How Do You "Sell" Quality?

In my role as CEO of ASQ, I have many opportunities to explain quality. And here and there I have a chance to “sell” quality to a decision-maker.  What happen as a result of these explanations and sales pitches is uncertain … Continue reading

Posted in case for quality, Current Events, Deming, Global, Quality, Uncategorized | Tagged , , , , , | 24 Comments

February Roundup: STEM

If there’s a topic in the quality blogosphere that has steam, it’s STEM. As I noted in my February post, February marked National Engineers Week in the U.S. In conjunction with this event, ASQ conducted two surveys: one found that … Continue reading

Posted in Current Events, Education, engineering, engineers, science, STEM, Uncategorized, Young Professionals | Tagged , , , , , , , | 1 Comment

New Bloggers, STEM & More

The recent months mark the first anniversary of ASQ’s Influential Voices program and my View from the Q blog. The goal of this effort is to help raise the voice of quality and extend the reach of the quality community. … Continue reading

Posted in Current Events, Education, Global, Quality, Uncategorized | Tagged , , , , , , | 12 Comments

Measuring the Value of Quality

I suspect many of you, like me, are always looking for the fact-based argument for quality. When pressed, I typically fall back on the cost-of-quality (poor quality) argument, and cite the statistics I’ve heard over the years. Twenty cents of … Continue reading

Posted in Baldrige, Current Events, Quality, Uncategorized | Tagged , , , , , | 15 Comments

December Roundup: Looking to 2012

Once again, it’s time for New Year’s resolutions. In my December post, I reflected on the successes and disappointments of 2011, and invited ASQ Influential Voices bloggers to reflect on the year ahead. I’m heartened that they’re heading into 2012 … Continue reading

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Round-Up: World Quality Month Reflections

You could say November 2011 was an epic month for ASQ. It was our second annual World Quality Month, where we celebrated the global quality community and its accomplishments. We released our inaugural list of 40 Under 40—a group of … Continue reading

Posted in Current Events, Global, Quality, Uncategorized, Videos, World Quality Month | Tagged , , , | 2 Comments

2011 in Quality: Successes and Disappointments

It’s hard for me to consider that it’s the middle of December already. There’s been something incredibly fast about this year. Don’t know whether it’s the advancement of my years, or if, as the ASQ Future of Quality Study suggests, … Continue reading

Posted in Baldrige, Current Events, Futures Study, Global, Quality, Uncategorized, World Quality Month | Tagged , , , , , , | 8 Comments

Update on Baldrige Performance Excellence Program

The following letter went out to Baldrige Performance Excellence Program supporters and ASQ member leaders today. I invite your thoughts and comments. Thank you for raising your voice about the value of the Baldrige Performance Excellence Program. We will keep … Continue reading

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World Quality Month and 40 Under 40

November is World Quality Month. I invite you to visit www.worldqualitymonth.org and see what the world’s quality organizations are doing to raise the voice of quality in November. These are excellent and laudable efforts. And they may encourage the world … Continue reading

Posted in Current Events, Global, Quality, Uncategorized, World Quality Month, Young Professionals | Tagged , , , , , , | Leave a comment