Author Archives: borawski

Do You Speak the Language of Business?

What makes a successful quality professional? A thorough understanding of the quality Body of Knowledge, STEM skills, persistence and leadership in the workplace, and—perhaps just as important—business skills. More and more I hear that quality professionals must speak the language … Continue reading

Posted in career, Education, Management, Uncategorized, Videos | Tagged , , | 9 Comments

The Intersection of Quality and Social Responsibility

ASQ released our annual Pathways to Social Responsibility report, a collection of case studies by organizations that are furthering their social responsibility efforts. Reading their stories makes me think. ISO 26000 (Social Responsibility) was released on November 1, 2010, but was available in … Continue reading

Posted in case for quality, Current Events, Futures Study, Social Responsibility, Uncategorized, white paper | Tagged , , , , | 4 Comments

June Roundup–Taking Quality Beyond Product

How do we move quality beyond product? This was the question posted to ASQ’s Influential Voices bloggers in June. I was pleased that many approached this question from unusual perspectives, drawing parallels between quality and human resources, service, social media, … Continue reading

Posted in case for quality, Current Events, Customer Service, Quality, Uncategorized, white paper | Tagged , , , , | 3 Comments

Moving Quality Beyond Product

From time to time things cross my desk that I want to share. Perhaps you’re aware of an organization called The Conference Board in the United States. Its reach is global and high in the C-Suite. Every year The Conference … Continue reading

Posted in career, case for quality, Current Events, Global, Management, Uncategorized, white paper | Tagged , , , , , , , | 4 Comments

May Roundup–Solving the Quality/Government Puzzle

Government and quality is a tricky topic. “Everyone” knows that government can use more quality. “Everyone” knows that our politicians can do a much better job. And yet “everyone” doubts that it’s possible to use quality tools in politics in … Continue reading

Posted in Current Events, Government, iso 9000, Management, Quality, Standards, Uncategorized | Tagged , , | 1 Comment

The Government/Quality Puzzle

I’ve been thinking a lot about quality and government lately. There have been a lot of cues to think about it. The recent election in France. The continued struggles of Greece.  The 10-year quality plan created by AQSIQ in China.  The topic came … Continue reading

Posted in case for quality, Current Events, Global, Government, Management, Uncategorized | Tagged , , , , , | 12 Comments

April Roundup: Are Quality Professionals Happy?

Are quality professionals happy in their jobs? This was the question posed to ASQ’s Influential Voices last month, sparked by this article in Forbes that named software quality engineers as the happiest professionals in the U.S.  The answer appears to … Continue reading

Posted in career, Current Events, Management, Quality, Uncategorized, Young Professionals | Tagged , , , , , | 1 Comment

164th Management Improvement Carnival

I’m happy to host the 164th Management Improvement Carnival on View From the Q this month. What’s the Management Improvement Carnival? It’s a monthly feature hosted by ASQ Influential Voices blogger John Hunter where he or a guest collects and … Continue reading

Posted in case for quality, Current Events, innovation, manufacturing, Quality, Uncategorized | Tagged , , , , , , , | 6 Comments

Are Quality Professionals Happy On the Job?

No one said it’s easy to be a quality professional.  Interesting—yes. Frustrating—sometimes. (Just see feedback to last month’s post on “selling” quality.) Rewarding—it can be; we’re making a difference. Challenging—that’s a given. Maybe it shouldn’t be easy. After all, some … Continue reading

Posted in career, case for quality, Current Events, Quality, Uncategorized | Tagged , , , , | 9 Comments

March Roundup: Can We "Sell" Quality?

Do we need to make the case for “selling” quality in 2012? Is “selling” the wrong term for showing the C-suite the value of what we do? What would Deming say? These themes ran through the many passionate responses by … Continue reading

Posted in case for quality, Deming, Quality, Uncategorized | Tagged , , , , , | 2 Comments