Author Archives: borawski

Infographic: The Pulse of Global Quality

I have written quite a bit about ASQ’s Global State of Quality research in recent months. The research is a comprehensive look at quality, spanning 22 countries and containing findings from nearly 2,000 respondents. You can access the entire report … Continue reading

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Case Study: Sustaining Excellence for the Long Term

Let’s say you’ve reached the “holy grail” of quality and excellence. You make a great product. Your service is top-notch. You innovate. You’ve developed a culture of quality where employees and leaders are empowered. Now, how do you sustain all … Continue reading

Posted in Baldrige, case for quality, Case Study, culture, innovation, Uncategorized | Tagged , , , , | 4 Comments

Roundup: What's the Value of Professional Training?

Last month we were talking about professional training. This was inspired by ASQ’s Global State of Quality research, which showed that organizations with a centralized quality group are 30 percent more likely to provide training to their employees. Although many … Continue reading

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Retiring From ASQ–But Not From Quality

Last month, ASQ’s board chair shared with ASQ’s board of directors my decision to retire from my role as ASQ’s CEO in May 2014. I’ve had the privilege of working in support of ASQ’s mission and vision for 27 years … Continue reading

Posted in career, Current Events, Uncategorized | Tagged , | 1 Comment

Roundup: How and Why Quality Professionals Use Social Media

We don’t always think of quality professionals using social media for professional networking. Yet according to ASQ’s Influential Voices bloggers, many do just that—and most use social platforms beyond blogging.  Granted, the Influential Voices are a somewhat unique group—they blog … Continue reading

Posted in career, Networking, social media, Social Responsibility, Uncategorized | 1 Comment

Global State of Quality: Professional Training

We all know that quality is an exercise in continuous improvement. Are you continuously improving yourself through training? Again, ASQ’s Global State of Quality research has some interesting facts on this matter. (Remember, you can download the entire report for … Continue reading

Posted in career, Global State of Quality, Training, Uncategorized | Tagged , , | 4 Comments

What's Your Certification Advice?

The latest episode of ASQ TV is about certifications. Not just ASQ certifications, but all professional certifications. There’s a lot of anxiety associated with certifications. And that’s too bad because certifications advance your career, increase your body of knowledge, provide … Continue reading

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Which Social Networks Do Quality Professionals Use?

ASQ recently enhanced and redesigned our online communities. As some of you know, ASQ’s Communities are a social network that’s open to both our members and non-members. Communities have discussion boards, forums, blogs, and more. Communities are especially popular for … Continue reading

Posted in career, Networking, social media, Uncategorized | Tagged , | 5 Comments

June Roundup: Tackling the Big Quality Questions

In June, I asked some admittedly big questions of ASQ Influential Voices bloggers and blog readers. What is the most important challenge the quality community faces in ensuring that the value of quality is fully realized for the benefit of … Continue reading

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Quality Results and Transparency

Today I’m reflecting on ASQ’s Global State of Quality research, as I have many times in the past month.  As I wrote before, the Global State of Quality is a massive research project that surveyed 1,991 organizations in 22 countries … Continue reading

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