Author Archives: borawski

The Government/Quality Puzzle

Posted on May 8, 2012 by borawski

I’ve been thinking a lot about quality and government lately. There have been a lot of cues to think about it. The recent election in France. The continued struggles of Greece.  The 10-year quality plan created by AQSIQ in China.  The topic came … Continue reading →

Posted in Current Events, Global, Government, Management, case for quality | Tagged , , , , , | 8 Comments

April Roundup: Are Quality Professionals Happy?

Posted on May 4, 2012 by borawski

Are quality professionals happy in their jobs? This was the question posed to ASQ’s Influential Voices last month, sparked by this article in Forbes that named software quality engineers as the happiest professionals in the U.S.  The answer appears to … Continue reading →

Posted in Current Events, Management, Quality, Uncategorized, Young Professionals, career | Tagged , , , , , | Leave a comment

164th Management Improvement Carnival

Posted on April 20, 2012 by borawski

I’m happy to host the 164th Management Improvement Carnival on View From the Q this month. What’s the Management Improvement Carnival? It’s a monthly feature hosted by ASQ Influential Voices blogger John Hunter where he or a guest collects and … Continue reading →

Posted in Current Events, Quality, Uncategorized, case for quality, innovation, manufacturing | Tagged , , , , , , , | 4 Comments

Are Quality Professionals Happy On the Job?

Posted on April 9, 2012 by borawski

No one said it’s easy to be a quality professional.  Interesting—yes. Frustrating—sometimes. (Just see feedback to last month’s post on “selling” quality.) Rewarding—it can be; we’re making a difference. Challenging—that’s a given. Maybe it shouldn’t be easy. After all, some … Continue reading →

Posted in Current Events, Quality, Uncategorized, career, case for quality | Tagged , , , , | 8 Comments

March Roundup: Can We “Sell” Quality?

Posted on April 5, 2012 by borawski

Do we need to make the case for “selling” quality in 2012? Is “selling” the wrong term for showing the C-suite the value of what we do? What would Deming say? These themes ran through the many passionate responses by … Continue reading →

Posted in Deming, Quality, Uncategorized, case for quality | Tagged , , , , , | 2 Comments

25 Years of ISO 9000

Posted on March 22, 2012 by borawski

March 15 marked the 25th anniversary of the ISO 9000 series standards.  (If you’ve been around for a while, you know that British standard BS 5179 preceded the ISO standard and the U.S. Mil-Q-9858 predated the British standard.)  So the notion … Continue reading →

Posted in Juran, Standards, iso 9000 | Tagged , , , , , , , | 5 Comments

How Do You “Sell” Quality?

Posted on March 12, 2012 by borawski

In my role as CEO of ASQ, I have many opportunities to explain quality. And here and there I have a chance to “sell” quality to a decision-maker.  What happen as a result of these explanations and sales pitches is uncertain … Continue reading →

Posted in Current Events, Deming, Global, Quality, Uncategorized, case for quality | Tagged , , , , , | 18 Comments

February Roundup: STEM

Posted on March 2, 2012 by borawski

If there’s a topic in the quality blogosphere that has steam, it’s STEM. As I noted in my February post, February marked National Engineers Week in the U.S. In conjunction with this event, ASQ conducted two surveys: one found that … Continue reading →

Posted in Current Events, Education, STEM, Uncategorized, Young Professionals, engineering, engineers, science | Tagged , , , , , , , | 1 Comment

New Bloggers, STEM & More

Posted on February 6, 2012 by borawski

The recent months mark the first anniversary of ASQ’s Influential Voices program and my View from the Q blog. The goal of this effort is to help raise the voice of quality and extend the reach of the quality community. … Continue reading →

Posted in Current Events, Education, Global, Quality | Tagged , , , , , , | 11 Comments

Measuring the Value of Quality

Posted on January 16, 2012 by borawski

I suspect many of you, like me, are always looking for the fact-based argument for quality. When pressed, I typically fall back on the cost-of-quality (poor quality) argument, and cite the statistics I’ve heard over the years. Twenty cents of … Continue reading →

Posted in Baldrige, Current Events, Quality | Tagged , , , , , | 13 Comments