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A Leader’s Roadmap to a Culture of Quality: Building on Forbes Insights-ASQ Leadership Research: Part 2 of 3

This is a guest post by Rob Lawton, an author, executive coach, and expert in creating rapid strategic alignment between enterprise objectives and customer priorities. He has directed strategic and operational improvement initiatives since 1985. Lawton coined the term “customer-centered … Continue reading

Posted in case for quality, Case Study, culture, Management, Uncategorized | Tagged , , , | 1 Comment

A Leader's Roadmap to a Culture of Quality: Building on Forbes Insights-ASQ Leadership Research: Part 1 of 3

This is a guest post by Rob Lawton, an author, executive coach, and expert in creating rapid strategic alignment between enterprise objectives and customer priorities. He has directed strategic and operational improvement initiatives since 1985. Lawton coined the term “customer-centered … Continue reading

Posted in Uncategorized | 3 Comments

ISO 9001:2015 – New Terminology, Not a Change in Requirements

This is a guest post by Lorri Hunt, a U.S. technical expert and task group monitor for the next revision to ISO 9001. She is an ASQ Senior member, an Exemplar Global lead auditor, a frequent contributor to quality publications … Continue reading

Posted in iso 9000, Standards, Uncategorized | Tagged , , | 24 Comments

How Does Quality Fit Into Social Responsibility?

This is a guest post by Greg Allen, an environmental scientist at the U.S. Environmental Protection Agency.  He has degrees in biology, engineering management, and is nearing completion of a doctoral degree in organizational leadership.  His research involves assessing the … Continue reading

Posted in Social Responsibility, Uncategorized | Tagged , , , | 2 Comments

Learning About Quality From Counter-culture

This is a guest post by Nicole Radziwill, an assistant professor in the Department of  Integrated Science and Technology at James Madison University in Harrisonburg, Virginia. She writes about research in the quality field, quality consciousness, and innovation on her … Continue reading

Posted in Case Study, culture, Current Events, innovation, transformation, Uncategorized | Tagged , , , , , , | Leave a comment

10 Ways To Get the Most From Your ASQ Membership

Daniel Zrymiak is an Influential Voices blogger and longtime ASQ member. He has worked in quality for two decades, and is active in ASQ as a Quality Press author and reviewer, member leader, Technical Committee chair, and Fellow, the highest … Continue reading

Posted in ASQ, career, Uncategorized | Tagged , , , | 5 Comments

Quality Trends in Uncommon Places

[This is a guest post by Julia McIntosh of ASQ’s Communications department.] Most of the keynote speakers at ASQ’s World Conference on Quality and Improvement weren’t traditional “quality” professionals. Yet all wove the theme of quality into their presentations, which ranged … Continue reading

Posted in Baldrige, case for quality, culture, Current Events, Deming, Futures Study, Global, Research, Uncategorized, World Conference on Quality and Improvement | Tagged , , , , , | 1 Comment

Last Day of ASQ's World Conference: End With Energy

[This is a guest post by Julia McIntosh of ASQ’s communications department.] It may be the last day of ASQ’s World Conference on Quality and Improvement, but there was no shortage of energy this morning. The closing session of the … Continue reading

Posted in career, conferences, Networking, Uncategorized, World Conference on Quality and Improvement | Tagged , , | 2 Comments

ASQ World Conference Day 2: A Look Into the Future

[This is a guest post by Julia McIntosh of ASQ’s communications department.] The second day of ASQ’s World Conference on Quality and Improvement started with a look into our collective global future and ended with a glimpse of the future of quality itself. … Continue reading

Posted in career, Current Events, Global, Networking, Research, Uncategorized, World Conference on Quality and Improvement | Tagged , , , | 3 Comments

ASQ World Conference Day 1: The Science of Motivation and Much More

[This is a guest post by Julia McIntosh of ASQ’s communications department.] Welcome to Day 1 of ASQ’s World Conference on Quality and Improvement! First thing conference-goers thought of this morning was: What motivates you? That was the theme of … Continue reading

Posted in career, conferences, Networking, Uncategorized | Tagged , | 2 Comments