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Author Archives: admin
Roundup: GM’s Quality Journey
If you want to spark conversation in the quality community, even among everyday consumers, talk quality and cars. Last month’s interview with General Motors’ global quality chief, Terry Woychowski, sparked plenty of debate among ASQ’s Influential Voices. (And for more … Continue reading
Posted in Uncategorized
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The Ps and Qs of the new General Motors
Hello, readers and ASQ Influential Voices. This is Laurel Nelson-Rowe, ASQ Managing Director. This month, I’m guest blogging on View From the Q. (Paul Borawski will be back in October with a preview of World Quality Month.) A few weeks … Continue reading
Posted in Current Events, Customer Service, Global, Quality, Standards, Uncategorized, Videos
Tagged current events, GM, quality
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