Lean and Six Sigma are the two most successful quality improvement strategies, but implementing them effectively is not an easy task. Author of the upcoming book Culture is Everything: How to Become a True Culture Warrior and Lead Your Organization to Victory, Jeff Veyera has spent his career solving difficult business problems with lean and Six Sigma. Today, he’s sharing the quality and lean and Six Sigma books on his shelf that he can’t live without.
I still have (and use) the edition of this, that helped me prepare for my CQM exam in 2001. The Body of Knowledge constantly evolves, but this book is always the must-have guide to the best thinking in process improvement.
This is ASQ’s indispensable guide to the lean Body of Knowledge. The authors had a tough challenge given the lean community’s cultural resistance to systematized knowledge and strong preference for local solutions, but every lean practitioner will find this a treasured reference.
In this world of highly-integrated, fast-moving supply chains, it’s not enough to lean out and improve business processes within your own company. You need to hone the entire supply chain to succeed in the marketplace. This is the primary reference you need in order to ensure seamless fulfillment.
Available now at the ASQ Bookstore:
Culture is Everything
In my book, I show you how to diagnose your company’s culture in terms of its suitability for your quality improvement method. If you’ve ever executed a brilliant initiative only to see it chewed up in the prevailing culture of your company, this book is your protection against such soul-crushing setbacks in the future.
The ASQ 2020 Lean and Six Sigma Conference is coming up on February 23 -25. For nearly 20 years, ASQ’s Lean and Six Sigma Conference has brought hundreds of quality practitioners together to learn, connect, and grow at the industry’s largest gathering. In 2020 attendees will discover new means of achieving excellence in their organizations. Register today and save up to 40% on quality books at the Quality Press Bookstore.
About Jeff Veyera
Jeff Veyera’s introduction to the quality profession came as a junior second lieutenant in the United States Air Force when he was “voluntold” to take on the task of heading up the 325th Logistics Group’s new Quality Support Office. After the requisite reading of the Deming, Crosby, and Juran quality corpus and a pilgrimage to the Quality Air Force epicenter at Maxwell AFB, AL, he began teaching and preaching the principles of process improvement. In his next assignment as a Fuels Management flight commander in Misawa, Japan, Veyera decided to apply strategic planning principles to his new operation, which led directly to the complete turnaround of the flight’s culture and it being recognized by The American Petroleum Institute as the Best Fuels Management Flight in the Air Force. This was the moment Veyera became a quality zealot. In his post-military career, Veyera worked for some of the most prestigious companies in America (GE, Black & Decker, Bank of America, and others), displaying a remarkable ability to show up at precisely the moment the company or industry was turned upside-down. The guiding light in Veyera’s career has been to find the most difficult business problems to solve and try to solve them. The repeated efforts to drive breakthrough improvements with Lean and Six Sigma—along with the realization that these were doomed to failure unless the companies’ cultures were addressed—led to Culture is Everything. It’s the most difficult problem he could find and he’s going to help you solve it. Veyera lives in Fort Lupton, CO, with his wife, Anita, his children Winston, Sophia, Christopher, and Clementine, two cats, and one dog. He is a graduate of the United States Air Force Academy and is proud to be ’93.