ASQ World Conference on Quality and Improvement: Day 3

As always, the third and final day of ASQ’s World Conference began with morning sessions and concluded with a closing keynote and the International Team Excellence Awards Process ceremony, where the winners were announced.

Before the long-awaited announcement, jubilant teams paraded to the stage signing songs and waving their country flags.

Prior to the announcement of the winners, the audience was reminded that due to the narrowing scoring window between gold and bronze participants in recent years, winners are chosen at the gold, silver, or bronze level—meaning there can be multiple winners at each level.

And so!

Bronze-level winners:

  • Wipro, Wipro PEX
  • Movistar – Telefonica de Argentina, You Can Do It!
  • BNY Mellon International Operations (India) Private Limited GAMO, Pune, India.
  • Alcoa, Power and Propulsion APP Process Management Team

Gold-level winners:

  • Movistar – Telefonica de Argentina, Weaving Quality Network

The closing keynote was by Analjit Singh, Founder Chairman, Max India Limited. Singh delivered a philosophical keynote touching on topic as diverse as mindfulness, the close relationship between India and the United States and the success of India’s immigrants in America, and the important of quality.

The theme of mindfulness ran throughout the keynote, as Singh reminded the audience that both living in the past and living with an intense expectation of the future are forms of suffering. Our current time is peaceful and prosperous, yet it is so important to badger the idea of quality and champion it in our organizations. “The most important driver of quality is humility,” said Singh.

And remember, said Singh, copying best practices is okay. All in all, there was no shortage of best practices to copy at ASQ’s World Conference. Which ones are you taking back to your organization or business?

(By the way, next year the ASQ World Conference on Quality and Improvement will be held May 16-18 in Milwaukee, Wisconsin, home to ASQ headquarters.)

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