Monthly Archives: March 2015

A Baldrige Update and Q&A With Bob Fangmeyer

The Baldrige Performance Excellence Program published the latest revisions to the Criteria for Performance Excellence in 2015–2016 Baldrige Excellence Framework: A Systems Approach to Improving Your Organization’s Performance. The program also recently released a brochure-length Criteria-based resource: Baldrige Excellence Builder. … Continue reading

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A Leader’s Roadmap to a Culture of Quality: Building on Forbes Insights-ASQ Leadership Research: Part 2 of 3

This is a guest post by Rob Lawton, an author, executive coach, and expert in creating rapid strategic alignment between enterprise objectives and customer priorities. He has directed strategic and operational improvement initiatives since 1985. Lawton coined the term “customer-centered … Continue reading

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Encourage the Next Generation of STEM Professionals

A version of this blog post was originally published by www.biztimes.com. We all know how important it is to get students interested in STEM—science, technology, engineering, and math. But we also know that STEM doesn’t always have the best reputation … Continue reading

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February Roundup: Is Quality "Global"?

Is quality a global phenomenon, or does it have a national identity? That was the question put to ASQ’s Influential Voices blogging group in January. At ASQ we often talk about “quality going global”—should it and does it? (We, of … Continue reading

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