I want to let you know about the terrific news we recently received. ASQ has been awarded the Excellence level of achievement for the 2014 Wisconsin Forward Award. The Wisconsin Forward Award is essentially the state-level equivalent of the Malcolm Baldrige National Quality Award in the U.S.
The Excellence level of achievement is exceptionally challenging and represents an organization that is performing at a very high level across its entire breadth.
This award is not just a reflection on ASQ headquarters in Milwaukee. The Baldrige criteria require a much broader look. The examiners talked to ASQ member leaders and board members to really gauge what kind of organization this is. I think the results demonstrate unequivocally that ASQ practices what it preaches.
We believe in rigorous self-examination and continuous improvement— in fact, we believe in it strongly enough to put ourselves through it, too. This extraordinary recognition reflects the untiring efforts of our staff and ASQ member leaders who make us what we are.
Have you been part of an organization that has embarked on an excellence program? In the end, such a program is really not about the award, but about improvement. What has been your experience with this exercise in organizational self-examination?