Monthly Archives: October 2011

Roundup: GM’s Quality Journey

If you want to spark conversation in the quality community, even among everyday consumers, talk quality and cars. Last month’s interview with General Motors’ global quality chief, Terry Woychowski, sparked plenty of debate among ASQ’s Influential Voices. (And for more … Continue reading

Posted in Uncategorized | 1 Comment

Remembering Bob Galvin and Steve Jobs

America and the world lost two business visionaries and leaders this month: Steve Jobs and Bob Galvin. I knew Bob well enough to call him Bob. He wouldn’t have expected Mr. Galvin, although he wouldn’t have corrected anyone for using … Continue reading

Posted in Current Events, Quality, Uncategorized | Tagged , , , , | 9 Comments

Celebrating World Quality Month

Posted in Current Events, Global, Quality, Uncategorized, Videos, World Quality Month | Tagged , , , , , | 4 Comments