The ASQ Future of Quality study has for years pointed to globalization as a major force that is shaping the future. Twenty years ago globalization was a huge opportunity. Thirteen years ago globalization felt like a threat. By 2011 globalization was understood as both an opportunity and a threat.
Globalization is simply a fact of the future–not for all, but for the vast majority. The globe is our marketplace, and it is the field of competition. Given that reality, we naturally want information about the globe.
However, other than networking with colleagues around the world, observing the world in our travels, and perhaps reviewing performance data available in global companies, there has been no authoritative place to understand the practices of quality around the world until now.
Last week ASQ released the first findings of the ASQ Global State of Quality research initiative. This research spans 22 countries and contains findings from nearly 2,000 companies. The release was made at ASQ’s 2013 World Conference on Quality and Improvement in Indianapolis, Indiana. It’s often said that good research creates more questions than it answers, and that’s true of the Global State of Quality.
The good news is that Discoveries 2013 is the first of three reports on the findings from the research. We spent the week in Indianapolis gathering insights from executives and practitioners. These insights will help inform future reports of the research. Take a look. We welcome your insights. What finding is the most useful to your work? What finding is the most surprising? What question would you most like to have answered?
I encourage you to view the brief video at the top of this post summarizing the project and its objectives. And when you take a look at Discoveries section of the written report, we hope you will take note that while ASQ provided leadership in getting the research done, we partnered with APQC , one of the world’s leading proponents of business benchmarking, best practices, and knowledge management research, to conduct the project. We know the project was informed by their long history of doing such research.
And, this research was only made possible by the active involvement and financial support of a collection of the world’s quality bodies. The ASQ Global State of Quality research initiative is a product of the global quality community and an expression of our collective commitment to increase the use and impact of quality around the world.
This is the first research of its kind in the world. A historic moment.