Four Organizations Receive 2011 Baldrige Award
Four organizations have been selected to receive the 2011 Malcolm Baldrige National Quality Award.

- Concordia Publishing House, St. Louis, Missouri
- Henry Ford Health System, Detroit, Michigan
- Schneck Medical Center, Seymour, Indiana
- Southcentral Foundation, Anchorage, Alaska

Read the announcement from the Baldrige Performance Excellence Program.

How to Best Address the Baldrige Criteria
Julia interviews John Safin, of the Carlsbad Department of Development, and Glenn Bodinson, founder of BaldrigeCoach. Julia and her guest experts discuss a range of topics from building collaborative networks to addressing Baldrige criteria.

More episodes of Performance Excellence USA radio show.

New Webinar on Baldrige in Health Care
-Part 1 - Rulon Stacey, president/CEO, Poudre Valley Health System, discusses the leadership role.
-Part 2 - Priscilla Nuwash, director of process improvement, discusses how Poudre Valley communicated the Baldrige vision.
-Part 3 - Dr. William Neff, chief medical officer, explains how Poudre Valley engaged physicians.
-Part 4 - Michele Serbenski, VP of Performance Excellence at Bronson Health Care Group, shares the Bronson story and leadership system.