8 Dimensions of Excellence
Change leaders like you have high expectations, a vision of the possible and urgency to engage others for fast results. This entertaining, paradigm-shifting and pragmatic session is for leaders, management and work groups wanting to go beyond tactical process improvement. Experience a thought-leading, elegantly simple framework to integrate, simplify and transcend core elements of improvement methodologies such as LSS, change management, ISO9000, VOC, Baldrige, HCAHPS, more.
- Filetype: pdf
- Publish date: 2014-10
- Keywords:Voice of the Customer