Magic Rulers Webcast

- April 2018

Abstract: In this webcast from ASQ author and conference speaker, Fabrice Bouchereau, you’ll learn:

  • What is a measure?
  • What is a metric?
  • Steps to develop performance metrics
  • Pitfalls associated with metrics
  • Key business objectives and Performance Indicators
  • From concept to practice: The 4A model
This webcast is also available in MP4 format for online viewing or downloading.

Keywords: Performance Metrics; Business Process Management; Organizational Excellence

This webinar requires FREE registration. Please log-in to view or download.

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Concisely informative and instructional.
--SHARANDA HARDY, 01-10-2019

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