Making Change in Complex Organizations Webcast

- March 2016

Abstract: George Strodtbeck shares his "transformation management machine," a process leveraging S-curves, the Kano model, and project management to implement change, as outlined in his book Making Change in Complex Organizations.

Keywords: Change management; Kano model; Six Sigma; S-curves; Culture of quality; Leadership; Project management; Transformation; Talent management; Training; Continuous improvement

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