Abstract: In this new ASQ webcast, author George Strodtbeck shares his "transformation management machine", a process leveraging S-curves, the Kano Model, and project management to successfully implement real change, as outlined in his upcoming book - Making Change in Complex Organizations.
Keywords: Change Management - Kano Model - Six Sigma - S-Curves - Culture of Quality - Leadership - Project Management - Transformation Management - Talent Management - Training - Continuous Improvement
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