Enhancing the Service Quality Body of Knowledge: Call for Volunteers

Case Study

Abstract: The ASQ Service Quality Division recently initiated a project to enhance the current version of the Service Quality Body of Knowledge (SQBOK). This call for volunteers is now closed. Please visit the Service Quality Division for more opportunities related to service quality.

Keywords: Service Quality Body of Knowledge (SQBOK); Call for volunteers

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.